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Vista x64 install succeeds...then nothing
Posted: February 21st, 2010, 10:41 pm
by macrom75
I just installed 0.5.0 tonight on a Vista x64 box. The install goes well, no errors seem to pop up. After installing, I click the desktop icon to launch and nothing happens. There are no process running (eg, sabnzbd.exe), there is no folder in C:\Users\\AppData\Local. Any ideas what could be going on? I've restarted, reinstalled, etc all with zero success.
Thanks!
Version: 0.5.0 Final
OS: Windows Vista Ultimate x64
Install-type: Windows Installer
Firewall Software: Built-in Windows Firewall. SABnzbd added.
Are you using IPV6? no
Is the issue reproducible? yes
Re: Vista x64 install succeeds...then nothing
Posted: February 21st, 2010, 11:28 pm
by macrom75
No, this is the first time I've installed anything related to SABnzbd! So far the experience is less than perfect.
Could this be related to Python? I did try running the command line executable in the SABnzbd directory, and it failed with a message related to Python and sqlite.
Re: Vista x64 install succeeds...then nothing
Posted: February 22nd, 2010, 2:31 am
by inpheaux
macrom75 wrote:
it failed with a message related to Python and sqlite.
Well what was the error message?
Re: Vista x64 install succeeds...then nothing
Posted: February 22nd, 2010, 2:59 am
by shypike
Try running SABnzbd-console.exe.
This will give show the the logging and any error report.
Re: Vista x64 install succeeds...then nothing
Posted: February 22nd, 2010, 8:51 am
by macrom75
"Sorry, requires Python module sqlite3 (pysqlite2 in python2.4)"
Re: Vista x64 install succeeds...then nothing
Posted: February 22nd, 2010, 10:28 am
by shypike
Looks like a screwed-up installation.
Can you check if this file exists: ....\SABnzbd\lib\sqlite3.dll ?
Do you have another sqlite3.dll somewhere in the system PATH?
This should be the content of the ....\SABnzbd\lib folder:
Code: Select all
77,824 bz2.pyd
12,288 Cheetah._namemapper.pyd
1,089,536 LIBEAY32.dll
49,152 OpenSSL.crypto.pyd
7,168 OpenSSL.rand.pyd
36,864 OpenSSL.SSL.pyd
12,800 perfmon.pyd
135,168 pyexpat.pyd
110,592 pywintypes25.dll
4,508,042 sabnzbd.zip
8,192 select.pyd
25,600 servicemanager.pyd
260,096 sqlite3.dll
208,896 SSLEAY32.dll
479,232 unicodedata.pyd
94,208 win32api.pyd
13,824 win32event.pyd
14,336 win32evtlog.pyd
20,480 win32pipe.pyd
40,960 win32process.pyd
110,592 win32security.pyd
36,864 win32service.pyd
86,016 _ctypes.pyd
135,168 _elementtree.pyd
323,584 _hashlib.pyd
53,248 _socket.pyd
49,152 _sqlite3.pyd
651,264 _ssl.pyd
5,120 _win32sysloader.pyd
9,728 _yenc.pyd
Re: Vista x64 install succeeds...then nothing
Posted: February 22nd, 2010, 11:50 am
by macrom75
Contents of $\SABnzbd\lib :
Code: Select all
Directory of C:\Program Files (x86)\SABnzbd\lib
02/21/2010 09:18 PM <DIR> .
02/21/2010 09:18 PM <DIR> ..
01/29/2009 05:23 AM 77,824 bz2.pyd
03/03/2009 11:21 AM 12,288 Cheetah._namemapper.pyd
11/10/2009 03:33 PM 1,089,536 LIBEAY32.dll
11/13/2009 04:33 AM 49,152 OpenSSL.crypto.pyd
11/13/2009 04:33 AM 7,168 OpenSSL.rand.pyd
11/13/2009 04:33 AM 36,864 OpenSSL.SSL.pyd
01/29/2009 05:06 AM 12,800 perfmon.pyd
01/29/2009 05:23 AM 135,168 pyexpat.pyd
01/29/2009 05:24 AM 110,592 pywintypes25.dll
02/20/2010 08:23 AM 4,508,042 sabnzbd.zip
01/29/2009 05:23 AM 8,192 select.pyd
01/29/2009 05:09 AM 25,600 servicemanager.pyd
01/29/2009 05:23 AM 260,096 sqlite3.dll
11/10/2009 03:33 PM 208,896 SSLEAY32.dll
01/29/2009 05:23 AM 479,232 unicodedata.pyd
01/29/2009 05:06 AM 94,208 win32api.pyd
01/29/2009 05:06 AM 13,824 win32event.pyd
01/29/2009 05:06 AM 14,336 win32evtlog.pyd
01/29/2009 05:06 AM 20,480 win32pipe.pyd
01/29/2009 05:06 AM 40,960 win32process.pyd
01/29/2009 05:08 AM 110,592 win32security.pyd
01/29/2009 05:08 AM 36,864 win32service.pyd
01/29/2009 05:23 AM 86,016 _ctypes.pyd
01/29/2009 05:23 AM 135,168 _elementtree.pyd
01/29/2009 05:23 AM 323,584 _hashlib.pyd
01/29/2009 05:23 AM 53,248 _socket.pyd
01/29/2009 05:23 AM 49,152 _sqlite3.pyd
01/29/2009 05:23 AM 651,264 _ssl.pyd
01/29/2009 05:08 AM 5,120 _win32sysloader.pyd
08/12/2006 09:47 AM 9,728 _yenc.pyd
30 File(s) 8,665,994 bytes
Here is a listing of the "sqlite3.dll" copies found on my machine :
Code: Select all
Directory of C:\Program Files\BitDefender\BitDefender 2010
10/19/2009 03:21 PM 556,544 sqlite3.dll
1 File(s) 556,544 bytes
Directory of C:\Program Files (x86)\Common Files\Apple\Apple Application Support
09/04/2009 10:14 PM 406,816 SQLite3.dll
1 File(s) 406,816 bytes
Directory of C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin
08/28/2009 06:47 PM 401,408 sqlite3.dll
1 File(s) 401,408 bytes
Directory of C:\Program Files (x86)\Mozilla Firefox
02/21/2010 07:19 PM 457,688 sqlite3.dll
1 File(s) 457,688 bytes
Directory of C:\Program Files (x86)\SABnzbd\lib
01/29/2009 05:23 AM 260,096 sqlite3.dll
1 File(s) 260,096 bytes
Directory of C:\Program Files (x86)\VMware\VMware vCenter Converter Standalone
04/17/2009 08:59 PM 428,592 sqlite3.dll
1 File(s) 428,592 bytes
None of these files are in my system path.
Hope that helps!
Re: Vista x64 install succeeds...then nothing
Posted: February 22nd, 2010, 12:59 pm
by davejk
This is caused by BitDefender. I'm not entirely sure how, but turning off its on-access scanner while you start SABnzbd+ allows it to start properly. You can turn it back on once SABnzbd+ is running and it continues to work without any further problems.
Re: Vista x64 install succeeds...then nothing
Posted: February 22nd, 2010, 1:48 pm
by macrom75
Interesting...putting BitDefender into game mode allows SABnzbd to launch. Is this any AV software or just BitDefender that exhibits this particular problem.
I've not been too fond of BD since installing it; maybe this is an excuse to find another solution.
Re: Vista x64 install succeeds...then nothing
Posted: February 22nd, 2010, 4:12 pm
by shypike
SABnzbd is often at war with "security" suites.
It does a number of very suspicious things:
- It opens a port for running a web servers (OK, most programs don't do that)
- It tries to send emails (OK, spamboys do that too)
- It communicates with DNS servers (duh)
- It accesses the Internet (oh boy!
)
Re: Vista x64 install succeeds...then nothing
Posted: February 22nd, 2010, 5:30 pm
by macrom75
Makes sense. I haven't found an "exclusion list" in BitDefender yet, but I'll post back here for future searches once I figure out how to get things working smoothly. I should note that I am only using BitDefender AntiVirus 2010 not the comprehensive Internet Security suite.
Thanks to all for your rapid assistance. I'm looking forward to playing with SABnzbd this week!
Re: Vista x64 install succeeds...then nothing
Posted: February 22nd, 2010, 7:17 pm
by inpheaux
macrom75 wrote:
Makes sense. I haven't found an "exclusion list" in BitDefender yet, but I'll post back here for future searches once I figure out how to get things working smoothly. I should note that I am only using BitDefender AntiVirus 2010 not the comprehensive Internet Security suite.
Thanks to all for your rapid assistance. I'm looking forward to playing with SABnzbd this week!
Consider switching to
Microsoft Security Essentials. It's free, it's just as good as a commercial solution (and has gone through independent verification along those lines), and it plays nice with SABnzbd.
Re: Vista x64 install succeeds...then nothing
Posted: February 27th, 2010, 1:42 pm
by macrom75
Posting a quick update here. I haven't had any luck getting BitDefender to ignore the launch of SABnzbd. I've placed the entire C:\Program Files (x86)\SABnzbd directory + the sabnzbd.exe itself in the exclusion list. Perhaps it's something in the Python layer that is causing BD to freak out and block it.
Again, for those that find this in their quest for a solution: turn on Game Mode and launch SABnzbd, and everything works fine. You can turn Game Mode off right after launch with no apparent ill effects.
Or switch to Microsoft Security Essentials!
