Do you experience problems during downloading?
Check your connection in Status and Interface settings window.
Use Test Server in Config > Servers.
We will probably ask you to do a test using only basic settings.
Do you experience problems during repair or unpacking?
Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
- according to the wiki, log files should be under "~/.sabnzbd/logs" on UNIX and "~/Library/Application Support/SABnzbd/logs" on OSX - but I have both! I'm guessing one might be left over from an old build? Which one would it be safe to trash?
- in the "UNIX location", there is a sabnzbd.error.log file junk up 388 MB of space. Is this safe to delete (if it is even in use?), or is there a way to trim the log file within the sabnzbd gui?
You can remove the complete ~/.sabnzbd folder.
If there's an "sabnzbd.error.log" file in ~/Library/App../SABnzbd as well, then open it and see what's inside.
There shouldn't be one, unless there's some persistent serious error.
The normal log files are rotated and limited to 5M.
Thanks, I deleted the entire folder and nothing seems to have gone bad (or changed). None of the files in the folder had been changed since 2010 either. Problem solved