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Cannot add from watched folder or fetch NZB

Posted: December 3rd, 2011, 5:25 am
by rcdc
I've had a successful sab install for a few weeks. Recently Sab started to freeze on "trying to fetch". Sabnzbd will also fail to add nzbs from my watched folder (this had not been tested previously but I am confident it is set correctly.).

Rebuilding queue has no effect. I recently installed sickbeard and couchpotato, both worked successfully for a week. I get my NZBs from nzbs.org

error log:

2011-12-03 04:58:13,599::INFO::[_cplogging:55] [03/Dec/2011:04:58:13] HTTP
Request Headers:
REFERER: http://localhost:8080/connections/
ORIGIN: http://localhost:8080
Content-Length: 0
ACCEPT-CHARSET: ISO-8859-1,utf-8;q=0.7,*;q=0.3
USER-AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_2) AppleWebKit/535.2 (KHTML, like Gecko) Chrome/15.0.874.121 Safari/535.2
CONNECTION: keep-alive
COOKIE: session_id=81f3278d73da54c8d6c010a8a9a612dbd2a1bafc; plushContainerWidth=100%25; plushMultiOps=1; plushNoTopMenu=0; jqCookieJar_tablesorter=%7B%22showListTable%22%3A%5B%5B5%2C1%5D%2C%5B1%2C0%5D%5D%7D
Remote-Addr: 127.0.0.1
HOST: localhost:8080
CACHE-CONTROL: max-age=0
ACCEPT: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
ACCEPT-LANGUAGE: en-US,en;q=0.8
Content-Type: application/x-www-form-urlencoded
ACCEPT-ENCODING: gzip,deflate,sdch
2011-12-03 04:58:13,599::DEBUG::[_cplogging:55] [03/Dec/2011:04:58:13] HTTP Traceback (most recent call last):
File "cherrypy/_cprequest.pyc", line 621, in respond
File "cherrypy/_cprequest.pyc", line 98, in run
File "cherrypy/_cprequest.pyc", line 58, in __call__
File "cherrypy/lib/encoding.pyc", line 64, in encode
File "cherrypy/lib/encoding.pyc", line 102, in find_acceptable_charset
File "cherrypy/_cprequest.pyc", line 857, in collapse_body
File "sabnzbd/interface.pyc", line 1041, in repair
File "sabnzbd/decorators.pyc", line 31, in newFunction
File "sabnzbd/__init__.pyc", line 356, in halt
File "sabnzbd/downloader.pyc", line 747, in stop
File "sabnzbd/downloader.pyc", line 741, in stop
File "sabnzbd/utils/osx.pyc", line 124, in sendGrowlMsg
File "gntp/notifier.pyc", line 104, in notify
File "gntp/__init__.pyc", line 421, in error
KeyError: 'Error-Code'

2011-12-03 04:59:21,659::INFO::[__init__:827] /Users/rcdc/Library/Application Support/SABnzbd/admin/future/SABnzbd_nzo_qIrshJ removed
2011-12-03 04:59:21,660::INFO::[nzbqueue:167] Saving queue
2011-12-03 04:59:21,660::INFO::[__init__:838] Saving data for queue9.sab in /Users/rcdc/Library/Application Support/SABnzbd/admin/queue9.sab
2011-12-03 04:59:33,783::INFO::[__init__:446] Fetching http://nzbs.org/?action=getnzb&nzbid=83 ... f7e8446eab
2011-12-03 04:59:33,784::INFO::[nzbqueue:167] Saving queue
2011-12-03 04:59:33,786::INFO::[__init__:838] Saving data for queue9.sab in /Users/rcdc/Library/Application Support/SABnzbd/admin/queue9.sab
2011-12-03 04:59:33,787::INFO::[notifier:86] Sending notification [2. On adding NZB] to localhost:23053
2011-12-03 05:02:16,579::INFO::[__init__:827] /Users/rcdc/Library/Application Support/SABnzbd/admin/future/SABnzbd_nzo__Uqm2s removed
2011-12-03 05:02:16,597::INFO::[nzbqueue:167] Saving queue
2011-12-03 05:02:16,597::INFO::[__init__:838] Saving data for queue9.sab in /Users/rcdc/Library/Application Support/SABnzbd/admin/queue9.sab
2011-12-03 05:09:32,326::INFO::[__init__:446] Fetching http://nzbs.org/index.php?action=getnzb ... f7e8446eab
2011-12-03 05:09:32,353::INFO::[nzbqueue:167] Saving queue
2011-12-03 05:09:32,354::INFO::[__init__:838] Saving data for queue9.sab in /Users/rcdc/Library/Application Support/SABnzbd/admin/queue9.sab
2011-12-03 05:09:32,366::INFO::[notifier:86] Sending notification [2. On adding NZB] to localhost:23053
2011-12-03 05:27:50,912::INFO::[__init__:827] /Users/rcdc/Library/Application Support/SABnzbd/admin/future/SABnzbd_nzo_Ab0eUv removed
2011-12-03 05:27:50,934::INFO::[nzbqueue:167] Saving queue
2011-12-03 05:27:50,934::INFO::[__init__:838] Saving data for queue9.sab in /Users/rcdc/Library/Application Support/SABnzbd/admin/queue9.sab

Re: Cannot add from watched folder or fetch NZB

Posted: December 3rd, 2011, 6:03 am
by shypike
Which version of SABnzbd are you using?
There is a problem in 0.6.10 with the combination of Growl and non-english languages.
So either disable Growl support in Config->Switches or start using 0.6.11.
(Or wait until 0.6.12 is published this weekend).

Re: Cannot add from watched folder or fetch NZB

Posted: December 4th, 2011, 2:36 pm
by rcdc
I was using 0.6.10, I upgraded to 0.6.11 (copied over .app(i'm on 10.7.2)) with no success.

I deleted my configuration ini and started over, the watched folder is working but I still cannot pass nzb files from sickbeard, couch potato, or sabconnect++.

API-key is disabled, both sickbeard and sabconnect++ will verify a connection.

Re: Cannot add from watched folder or fetch NZB

Posted: December 4th, 2011, 2:59 pm
by shypike
What happens if you disable Growl notifications in Config->Switches ?

Re: Cannot add from watched folder or fetch NZB

Posted: December 4th, 2011, 3:26 pm
by rcdc
ahh thanks, disabling growl on 0.6.11 worked. I thought i had tried it the first time you mentioned it. Your help is much appreciated.

Re: Cannot add from watched folder or fetch NZB

Posted: December 4th, 2011, 3:29 pm
by shypike
Can you still provide me with a log of what goes wrong with 0.6.11 when Growl is on?
Growl trouble should result in Growl not getting notified, not in SABnzbd malfunctioning.

Re: Cannot add from watched folder or fetch NZB

Posted: December 4th, 2011, 4:33 pm
by rcdc
heres my log http://db.tt/dOzabbIY, there are a bunch of nzbs that were added and removed as I was testing what worked and what didn't. I tried re-enabling growl and was still able to successfully send nzbs from sickbeard, so I may have been confused on that issue.

I wish I could give you better information about what I did and when. One thing that is different is that when I rebuild the queue (just did it to test) It successfully completes, previously it would give an error which referenced cherry.py I believe. I would get this same error when I tried to status/queue repair/restart also.

I do have a single
2011-12-04 06:07:30.650837 SEARCHQUEUE-RSS-SEARCH :: Error loading NZBs.org URL: (, URLError(gaierror(8, 'nodename nor servname provided, or not known'),), ) - [Errno 8] nodename nor servname provided, or not known
error from my sickbeard log, however this does not coincide with my earlier problems which had lasted for a week or so.

Re: Cannot add from watched folder or fetch NZB

Posted: December 4th, 2011, 4:52 pm
by shypike
0.6.10 definitely did have a problem with Growl when using another language than English
and it also could start panicking when Growl sent back nonsense.
Both should be solved in 0.6.11 (and the just released 0.6.12).
From you info so far, I cannot make any conclusions about causes (except Growl & 0.6.10).