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Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 3:25 am
by swamp2
Hello. I am using the latest release SABnzbd-0.6.9-osx-lion.dmg, installed on a Macbook Air with OSX 10.7.1 (latest). Every time I try to monitor the app by double clicking it and then visiting http://localhost:8080/sabnzbd/ . I get the following screen:
Image
I tried uninstalling and reinstalling, also tried other browsers. Given my wonderful long term success with sabnzbd, this must be something really simple. I am pretty sure I have used the app since I bought this new computer as well. Thanks in advance.

Re: Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 3:44 am
by shypike
Hard to tell what's going on.
Did you reboot your system (yeah, I know it's not Windows, but even OSX sometimes needs it).
Is SABnzbd actually running? How do you start it normally?

Re: Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 3:54 am
by swamp2
Pretty sure I tried a reboot prior. Just did again. I actually open it by having it start up automatically in my account in OSX. I also removed and reset that. Before getting it set up I just double clicked the app in the Apps folder. I do show the SABnzbd process in Activity Monitor, it has some % CPU and some threads.

Re: Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 4:26 am
by shypike
Do you still have the SABnzbd icon in the top menu bar?
Does anything happen in the browser when you access the queue from that menu?

Re: Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 2:13 pm
by swamp2
Yes indeed it is in the top menu bar. When I begin a download the information on speed/time does get fed to the menu bar. All queue options are greyed out. Still the same results trying to get to the full web UI with the URL. Making progress I guess. Thanks kindly.

Re: Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 2:41 pm
by shypike
What actually shows in the pull-down menu in SABnzbd's menu icon?
Doesn't it start the browser when you click "Queue" in that menu?

Re: Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 3:06 pm
by swamp2
Everything looks normal in the drop down menu for sabnzbd. However when not actively downloading and alike when downloading, all options under the Queue menu are greyed out and do nothing when selected. The top item "1 nzb..." just opens the same browse window in my OP.

Image

Re: Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 4:49 pm
by shypike
The only solution I can think of is this.
Stop SABnzbd, use TextEdit to open this file:
/Users/USERNAME/Library/Application Support/SABnzbd/sabnzbd.ini
And look for the line containing
host =
and
Port =

Please note that the Library folder is hidden.

Re: Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 5:11 pm
by swamp2
Thanks again for the great support thus far. The content in my file is:

host = localhost
port = 119

Re: Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 5:25 pm
by shypike
Right on!
Somehow you mixed up the Usenet port and the web server port.
119 is not a port that OSX allows you to use.
Change the port value to 8080 and start SABnzbd again.

Re: Sudden failure to start in OSX Lion

Posted: September 30th, 2011, 5:40 pm
by swamp2
Sorry...

1st occurrence: "https.port = 9090"
2nd occurence: "port = 8080"
3rd occurence: "port = 119"

I changed the last (3rd) to match my working install on another machine which was "port = 563". Still no luck.

Re: Sudden failure to start in OSX Lion

Posted: October 1st, 2011, 3:02 am
by shypike
There is an alternative.
Stop SABnzbd.
Open a Terminal window (under Applications->Utilities).
Then type this:

Code: Select all

/Applications/SABnzbd.app/Contents/MacOS/SABnzbd -s localhost:8080
Press Enter.
After you've checked that it works OK, close the Terminal window and start SABnzbd again in the normal way.

Re: Sudden failure to start in OSX Lion

Posted: October 1st, 2011, 3:07 am
by swamp2
Same result. Immediately after hitting enter in terminal I am taken back to a web page identical to my OP.

Re: Sudden failure to start in OSX Lion

Posted: October 1st, 2011, 3:10 am
by shypike
You can try again with different port numbers.
Although maybe it's best to try it with this first:
/Applications/SABnzbd.app/Contents/MacOS/SABnzbd -s 0.0.0.0:8080

or else:

/Applications/SABnzbd.app/Contents/MacOS/SABnzbd -s :8080

or

/Applications/SABnzbd.app/Contents/MacOS/SABnzbd -s IP:8080

Where IP is the numerical IP address for your system (usually something like 192.168.1.4)

Re: Sudden failure to start in OSX Lion

Posted: October 1st, 2011, 3:38 am
by swamp2
shypike wrote: /Applications/SABnzbd.app/Contents/MacOS/SABnzbd -s :8080
This did the trick (the first one didn't). FANTASTIC. Now when I quit and simply double click the app it opens fine. However, the URL has an unfamiliar IP address and the normal link http://localhost:8080/sabnzbd/ still gives the same response posted originally.

Seems I am almost entirely home free. But files will not begin downloading either. Time and speed reported in menu bar both remain at 0.

Moved on the the third suggestion, also brings up the web GUI. Still no downloads beginning. Checked "test server" and updated to SSL checked (using SSL over port 563). No idea why it became unchecked. Finally my test download began.

What the heck is going on?!

Cheers.