SABnzbd Forums

I have a windows XP running SAB 0.6.9 and the web interface stopped working. I have the windows firewall turned off and I dont have any other firewall running to the best of my knowledge. Incidentally, my sickbeard web interface also stopped working. Please help.

Easy: reboot Windows.

I did reboot. Didn't help much.

terrapin wrote:I did reboot. Didn't help much.

Aha ... do you mean it's not your webinterface that has stopped working, but SABnzbd itself? You can check in your process manager (CTRL - ALT - DEL, and then ...). And haven't got Windows at my hands now, so I can't check the details for you.

If SABnzbd is not running at all, I would do this:
open a terminal with "CMD"
go into the directory containt SABnzbd.exe
do NOT start sabnzbd.exe, but start sabnzbd-console.exe and see what it says.

I am sorry, I should have mentioned. SABnzbd is running, I had a pending download which got processed right. Just the web interface, http://localhost:8085/sabnzbd/ is not working. I checked the netstat -b in the cmd prompt, it shows sab running a service on port 8085.

Interesting. Even more reason to stop sabnzbd.exe, and open CMD and in there start sabnzbd-console.exe. Post the output here in this forum.

C:\>"C:\Program Files\SABnzbd\SABnzbd-console.exe"
2011-09-12 15:40:55,030::INFO::[sabnzbd:1177] --------------------------------
2011-09-12 15:40:55,030::INFO::[sabnzbd:1178] SABnzbd-console.exe-0.6.9 (rev=713
993140f07097cc5da6d2d233fc2bd37926961)
2011-09-12 15:40:55,030::INFO::[sabnzbd:1186] Platform=Windows-XP-5.1.2600-SP2 C
lass=nt
2011-09-12 15:40:55,030::INFO::[sabnzbd:1191] Python-version = 2.5.5 (r255:77872
, Jan 31 2010, 15:49:35) [MSC v.1310 32 bit (Intel)]
2011-09-12 15:40:55,030::INFO::[sabnzbd:1192] Arguments = "C:\Program Files\SABn
zbd\SABnzbd-console.exe"
2011-09-12 15:40:55,030::INFO::[sabnzbd:1205] Read INI file C:\Documents and Set
tings\admin\Local Settings\Application Data\sabnzbd\sabnzbd.ini
2011-09-12 15:40:55,187::INFO::[__init__:862] Loading data for bookmarks.sab fro
m C:\Documents and Settings\admin\Local Settings\Application Data\sabnzbd\admin\b
ookmarks.sab
2011-09-12 15:40:55,187::INFO::[__init__:862] Loading data for rss_data.sab from
C:\Documents and Settings\admin\Local Settings\Application Data\sabnzbd\admin\rs
s_data.sab
2011-09-12 15:40:55,187::INFO::[__init__:862] Loading data for totals9.sab from
C:\Documents and Settings\admin\Local Settings\Application Data\sabnzbd\admin\tot
als9.sab
2011-09-12 15:40:55,187::INFO::[__init__:865] C:\Documents and Settings\admin\Loc
al Settings\Application Data\sabnzbd\admin\totals9.sab missing, trying old cache

2011-09-12 15:40:55,187::INFO::[__init__:868] C:\Documents and Settings\admin\Loc
al Settings\Application Data\sabnzbd\cache\totals9.sab missing
2011-09-12 15:40:55,358::INFO::[postproc:89] Loading postproc queue
2011-09-12 15:40:55,358::INFO::[__init__:862] Loading data for postproc1.sab fro
m C:\Documents and Settings\admin\Local Settings\Application Data\sabnzbd\admin\p
ostproc1.sab
2011-09-12 15:40:55,358::INFO::[__init__:862] Loading data for queue9.sab from C
:\Documents and Settings\admin\Local Settings\Application Data\sabnzbd\admin\queu
e9.sab
2011-09-12 15:40:55,358::DEBUG::[downloader:110] Initializing downloader/decoder

2011-09-12 15:40:55,358::INFO::[__init__:862] Loading data for watched_data.sab
from C:\Documents and Settings\admin\Local Settings\Application Data\sabnzbd\admi
n\watched_data.sab
2011-09-12 15:40:55,358::DEBUG::[scheduler:136] Scheduling RSS interval task eve
ry 60 min (delay=0)
2011-09-12 15:40:55,358::DEBUG::[scheduler:147] Scheduling VersionCheck on day 5
at 11:14
2011-09-12 15:40:55,358::INFO::[downloader:194] Resuming
2011-09-12 15:40:55,358::DEBUG::[__init__:479] PAUSED_ALL inactive
2011-09-12 15:40:55,358::INFO::[__init__:289] All processes started
2011-09-12 15:40:55,358::INFO::[sabnzbd:330] Web dir is C:\Program Files\SABnzbd
\interfaces\Classic
2011-09-12 15:40:55,375::INFO::[sabnzbd:453] _yenc module... found!
2011-09-12 15:40:55,375::INFO::[sabnzbd:461] par2 binary... found (C:\Program Fi
les\SABnzbd\win\par2\par2.exe)
2011-09-12 15:40:55,375::INFO::[sabnzbd:466] par2-classic binary... found (C:\Pr
ogram Files\SABnzbd\win\par2\par2-classic.exe)
2011-09-12 15:40:55,375::INFO::[sabnzbd:469] unrar binary... found (C:\Program F
iles\SABnzbd\win\unrar\UnRAR.exe)
2011-09-12 15:40:55,375::INFO::[sabnzbd:474] unzip binary... found (C:\Program F
iles\SABnzbd\win\unzip\unzip.exe)
2011-09-12 15:40:55,375::INFO::[sabnzbd:489] pyOpenSSL... found (True)
2011-09-12 15:40:55,375::INFO::[sabnzbd:1352] Starting web-interface on 127.0.0.
1:8888
[12/Sep/2011:15:40:56] ENGINE Bus STARTING
2011-09-12 15:40:56,358::INFO::[_cplogging:55] [12/Sep/2011:15:40:56] ENGINE Bus
STARTING
[12/Sep/2011:15:40:56] ENGINE Started monitor thread '_TimeoutMonitor'.
2011-09-12 15:40:56,358::INFO::[_cplogging:55] [12/Sep/2011:15:40:56] ENGINE Sta
rted monitor thread '_TimeoutMonitor'.
[12/Sep/2011:15:40:56] ENGINE Serving on 127.0.0.1:8888
2011-09-12 15:40:56,592::INFO::[_cplogging:55] [12/Sep/2011:15:40:56] ENGINE Ser
ving on 127.0.0.1:8888
[12/Sep/2011:15:40:56] ENGINE Bus STARTED
2011-09-12 15:40:56,592::INFO::[_cplogging:55] [12/Sep/2011:15:40:56] ENGINE Bus
STARTED
2011-09-12 15:40:56,592::INFO::[panic:243] Lauching browser with http://127.0.0.
1:8888/sabnzbd

And what does it actually do now?

It opens a window in the browser but it hangs there

terrapin wrote:It opens a window in the browser but it hangs there

It hangs (with a white screen), or do you get an error message in your webbrowser?

And which URL do you use: http://127.0.0.1:8888/sabnzbd (as in your logging) or http://127.0.0.1:8085/sabnzbd (as you posted earlier)?

(Brute force methode: find and remove sabnzbd.ini, de-install SABnzbd, re-install SABnzbd, and start it so that you get the wizard).

sander wrote:

terrapin wrote:It opens a window in the browser but it hangs there

It hangs (with a white screen), or do you get an error message in your webbrowser.

And which URL do you use: http://127.0.0.1:8888/sabnzbd (as in your logging) or http://127.0.0.1:8085/sabnzbd (as you posted earlier)?

(Brute force methode: find and remove sabnzbd.ini, de-install SABnzbd, re-install SABnzbd, and start it so that you get the wizard).

It hangs in a white screen. When I start the service through sabnzbd-console it goes to http://127.0.0.1:8888/sabnzbd as shown in the log, but when I try to open it from sabnzbd.exe and browser I use http://127.0.0.1:8085/sabnzbd, I have tried multiple combinations with 8080, 9090, 8081, etc nothing helped.

I tried the brute force method too. Didn't work. Thanks

What if you try another browser (Chrome)?

Tried that too, doesn't work there either

Is there a python or Java requirement that I might be missing?

terrapin wrote:Is there a python or Java requirement that I might be missing?

Not likely: SABnzbd on Windows is provider as one big install. And you said you have de-installed SABnzbd, removed sabnzbd.ini, and installed SABnzbd, so that's a clean install.

Let's find out on which port SABnzbd is running. See the example. Note that "1736" is the output from the first command, and you should use your own output as input for the second command, which finds out tha SABnzbd is running on port 8090 (in this case).

After you find out the port (please post the full output like I've done below), we'll use another tool (wget) to test SABnzbd's web response