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I don't see my downloads

Posted: September 2nd, 2011, 5:07 pm
by jutil
Hello everybody,

I've recently installed sabnzbd+ on my synology nas DS211J. In the option i've put the download in the video folder. Ex : video\folder of download\movies.avi. But when i want to see them trough my PS3 with DLNA, i don't see the downloaded folder, I've to manually move the video (in video\movies.avi) in the video folder. In chmod of the downloaded folder i've 777. Can you help me please. Thx

Re: I don't see my downloads

Posted: September 3rd, 2011, 2:54 am
by shypike
It's hard to follow how you have setup you folders.
Usually the best thing to do is to use full internal NAS paths
for each catogory.
Make sure the internal paths correspond to external share paths.

Re: I don't see my downloads

Posted: September 3rd, 2011, 3:45 am
by jutil
My download folder is : /volume/video. In this folder i've already files that i see trouhgh dlna. but the new file downloaded doesn't appear ( ex of download : /volume/video/mymovies/movies.avi) I've have to put them manually in /volume/video to see them. It is mire clear?

Re: I don't see my downloads

Posted: September 3rd, 2011, 5:02 am
by shypike
I still don't understand what the final location is. What does "ex of download" mean?
Do the downloads go to /volume/video/mymovies?
SABnzbd will only add "mymovies" to the path if you told it to do that in Config->Categories.
Do you use categories?

Re: I don't see my downloads

Posted: September 3rd, 2011, 5:31 am
by jutil
excuse me, i don't speak very well english.
ex of download means example of download.
In the configuration of sabnzbd i choose /volume/video for the "complete download". So when i download a movie, sabnzbd create a different folder for each movie and put the movie in.
Example for a movie named "Spiderman" : /volume/video/Spiderman/spiderman.avi
When it is here, i don't see it (via dlna) i've to put it in /volume/video/ manually.
I don't use categories.

I hope it was more clear for you. Thank you to try to help me.

Re: I don't see my downloads

Posted: September 3rd, 2011, 6:58 am
by shypike
Did you set a value in the field "Permissions for completed downloads" in Config->Folders?
You probably have to set something like "777" or "755".
This will only affect new downloads.
The fact that your base folder has "777" is not not enough.
On Unix systems permissions are not inherited by new sub-folders.
(More info here: http://wiki.sabnzbd.org/unix-permissions)

Re: I don't see my downloads

Posted: September 5th, 2011, 6:26 am
by jutil
yes i've set 777 for the permissions for completed.
I believe i find why it still don't work. when i check the property of the folder the owner and group values are 0. It's strange because the others folder (that i created manually) these value are "admin" and "users". So i've changed it for one folder and i will check it tonight.

Re: I don't see my downloads

Posted: September 7th, 2011, 1:28 pm
by jutil
Ii still don't work. Il don't understand

Re: I don't see my downloads

Posted: September 7th, 2011, 2:52 pm
by shypike
You'll probably need ssh (terminal) access to your system to examine the exact access rights.
Check if there's a difference between folders created by SABnzbd and folders made in another way.
Ditto for the files.

Re: I don't see my downloads

Posted: September 9th, 2011, 1:10 pm
by jutil
Ok i'll Check this tonight

Re: I don't see my downloads

Posted: September 21st, 2011, 1:49 pm
by Deano_uk
I have this same problem exactly. Ive checked the permission of the folders on the NAS drive and they are the same as on the folders I can see. This is really odd.

Re: I don't see my downloads

Posted: September 21st, 2011, 2:40 pm
by jutil
I don't find the solution, i try again...

Re: I don't see my downloads

Posted: September 21st, 2011, 5:32 pm
by shypike
One issue can be that all files and folders that SABnzbd creates are owned by
the account it runs under (maybe "root").
This may make files inaccessible over a share.
Create a file from your PC on the share and check whether there are differences in ownership.

If ownership is the cause, then you need to make a user script to change ownership.