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Big Error Message in Configuration

Posted: May 28th, 2008, 2:53 pm
by ocean-driver
Hy,


When i go into the Configuration i can see the following error:
2008-05-28 15:56:35,957 ERROR [sabnzbd] Error accessing NZBQ? Traceback (most recent call last): File "/home/ocean-driver/setups/SABNZB/SABnzbd-0.4.0Beta5/sabnzbd/__init__.py", line 713, in sort_by_name File "/home/ocean-driver/setups/SABNZB/SABnzbd-0.4.0Beta5/sabnzbd/decorators.py", line 26, in newFunction File "/home/ocean-driver/setups/SABNZB/SABnzbd-0.4.0Beta5/sabnzbd/nzbqueue.py", line 299, in sort_by_name File "/usr/lib/python2.5/logging/__init__.py", line 1319, in info apply(root.info, (msg,)+args, kwargs) File "/usr/lib/python2.5/logging/__init__.py", line 985, in info apply(self._log, (INFO, msg, args), kwargs) File "/usr/lib/python2.5/logging/__init__.py", line 1101, in _log self.handle(record) File "/usr/lib/python2.5/logging/__init__.py", line 1111, in handle self.callHandlers(record) File "/usr/lib/python2.5/logging/__init__.py", line 1148, in callHandlers hdlr.handle(record) File "/usr/lib/python2.5/logging/__init__.py", line 655, in handle self.emit(record) File "/usr/lib/python2.5/logging/__init__.py", line 757, in emit self.handleError(record) File "/usr/lib/python2.5/logging/__init__.py", line 706, in handleError traceback.print_exception(ei[0], ei[1], ei[2], None, sys.stderr) File "/usr/lib/python2.5/traceback.py", line 124, in print_exception _print(file, 'Traceback (most recent call last):') File "/usr/lib/python2.5/traceback.py", line 13, in _print file.write(str+terminator) IOError: [Errno 5] Input/output error
Also I cant download nzb-files when i add some.

What could be the problem?

Re: Big Error Message in Configuration

Posted: May 28th, 2008, 3:14 pm
by shypike
Please send the complete sabnzbd.log file to bugs at sabnzbd.org
What is:
OS ?
Python version?
Did you install all required modules (see install.txt).
Did SABnzbd work before on your system?
Which SABnzbd version?

Re: Big Error Message in Configuration

Posted: May 28th, 2008, 3:56 pm
by ocean-driver
OS: Ubuntu (Linux Ghost 2.6.24.7 #2 SMP Wed May 21 23:27:18 CEST 2008 i686 GNU/Linux)

Python version: Python 2.5.2 (r252:60911, Apr 21 2008, 11:12:42

I install all required modules (with the large liste from the wiki 'aptitude install ....')

I used SABnzbd not before. I also have the Problem when i change anything in the Configuration i get the Error "Unrecoverable error in the server." (But the changes are saved!) I used SABnzbd-0.4

Re: Big Error Message in Configuration

Posted: May 28th, 2008, 5:19 pm
by shypike
You did forget to install yEnc and PyOpenSSL.
But that's not causing the problem.
You have the exact same Ubuntu and Python versions I use.
Where are you storing the log files?

There's only three possible causes.
1) SABnzbd cannot write its logfiles, which normally would go to /home/ocean-driver/.sabnzbd/logs
    But it does create a sabnzbd.log file somewhere, doesn't it.
2) Your Python installation is screwed somehow.
3) Your installation of SABnzbd went wrong

Could you try an older release, like 0.3.4?
It is very likely that there's something wrong with the Python installation.

As a last resort, could you send me also the sabnzbd.ini file (stripped from passwords!) ?

Re: Big Error Message in Configuration

Posted: May 29th, 2008, 3:33 am
by ocean-driver
Well SABnzbd create the log files (Send it to bugs@sabznbd.org).

I use now 0.3.4 and its work! Thank you for helping :)

Re: Big Error Message in Configuration

Posted: May 29th, 2008, 5:21 am
by shypike
Good news and bad.

Good that 0.3.4 works.
Bad because I have absolutely no idea why 0.4.0Beta5 doesn't work.
You're the only one who ever reported such an error.
I'm still convinced that it's a problem with your SAB installation.
Given that 0.3.4 works, it cannot really be Python and mods.

I still advise you to install the yEnc package too, reduces CPU usage quite a bit.
It's available through apt-get.

You did follow this exactly ? http://sabnzbd.wikidot.com/install-ubuntuserver804

Re: Big Error Message in Configuration

Posted: May 30th, 2008, 12:17 pm
by ocean-driver
I follow this Guide absolutly! I will test 0.4 when its not more in beta.