SABnzbd Forums

Whenever I try to open my SAB for use an error message pops up telling me to find a certain folder. I'm including a screen shot of the error message. I have already un-installed and re-installed but am still getting the same error. Please help!

Have looked looked in this file?
You can open it with Notepad.
There's an error message that can help us to help you.

Here's what I found from Notepad.

Could be an IP addresss (or port) error.

I would try this:
start SAB with "SABnzbd.exe -s 127.0.0.1:8080". Note: you have to go into the directory containing the sabnzbd.exe (c: -> Program Files -> SAbnzbd)
or:
find sabnzbd.ini and rename it to something else. Then start SABnzbd; the wizard should start

The cause may be that you once specified that SABnzbd should listen
on the IP address of your PC.
If later your router (or the ISP if you work without a router) assigns
your system another IP address, you'll get this error.
Always use localhost, 127.0.0.1 or 0.0.0.0.

Checking the code, I see that SABnzbd doesn't handle this
specific error in the correct way.

@ Sander...I'm reading what you're saying but I'm not quite sure how to proceed. I am by no means a programmer. When you say start SAB, do you mean "Run"? Should I be manually trying to open this program?

BlkStrider wrote: @ Sander...I'm reading what you're saying but I'm not quite sure how to proceed. I am by no means a programmer. When you say start SAB, do you mean "Run"? Should I be manually trying to open this program?

You don't need to be a programmer; just some old-skool command-line typing.

But I gave you two options. The second option (finding + renaming sabnzbd.ini to sabnzbd.ini.not-OK) can be done using your mouse. So, do you want to try that first? After renaming, start SABnzbd the normal way.
Attention: you have to rename or move sabnzbd.ini. Do not copy sabnzbd.ini, as that will leave the 'corrupt' sabnzbd.ini in the same place.

I tried to find and rename sabnzbd.ini and that file is not found in a search. Is that the problem?

I'd like to try the directory way. Am I supposed to put that code in and "Run"? Or am I replacing code in the error message?

BlkStrider wrote: I tried to find and rename sabnzbd.ini and that file is not found in a search. Is that the problem?

I'd like to try the directory way. Am I supposed to put that code in and "Run"? Or am I replacing code in the error message?

If you can't find the file sabnzbd.ini, I'm a bit reluctant to try the other method with you. Reason: "finding the sabnzbd.ini" is the *easy* method (and the file is really on your system), so if that doesn't work, the other option is a long shot.

So, one more tip on the location of sabnzbd.ini: see the table in http://wiki.sabnzbd.org/faq#toc16

*easy* shouldn't matter. I searched for the file and it doesn't come up. I looked at that chart, I searched for all of those things and nothing is coming up. If this file is really on my system I can't find it.

BlkStrider wrote: *easy* shouldn't matter. I searched for the file and it doesn't come up. I looked at that chart, I searched for all of those things and nothing is coming up. If this file is really on my system I can't find it.

I don't use Windows myself, so I can't tell you the details on how to find a file on Windows. The essential thing is to search the *whole* harddisk, so start from "C:" (or how it is called), and not just your Documents.

Maybe http://windows.microsoft.com/en-US/wind ... ding-files can help.

Just start it this way:
WindowsKey R the type:
"c:\program files\sabnzbd\sabnzbd.exe" --server 0.0.0.0:8080
then press Enter.

If you have an 64 bit OS, then it's:
"c:\program files (x86)\sabnzbd\sabnzbd.exe" --server 0.0.0.0:8080

when I run that, it still gives me the same message as what was in the screen shot. I tried troubleshooting with Windows and that didn't help either. I'm beginning to think that SAB just isn't compatible with Windows 7 on PC.

SABnzbd is very compatible with Windows 7, it's even developed on it.
It's more likely that your system has a DNS issue.
Try this as a last resort:
WindowsKey R then type:
"c:\program files\sabnzbd\sabnzbd.exe" --server 127.0.0.1:8080
then press Enter.

now it's giving me this error: