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Set up problems

Posted: February 20th, 2011, 12:17 pm
by aleggio
Hello,

Total noob here but trying to set up at the moment.

I've subscribed to newzbin and giganews and downloaded SABnzbd.

I've set up my server details etc. but when I download at nbz file and open it with SABnzbd the download just doesn't start.

I'm on a Windows 7 computer - 64 bit system. My antivirus and firewall is BullGuard - it doesn't appear to be blocking anything but I may be wrong.

I've changed the .ini to reflect the 64 bit system problem but that doesn't seem to have made a difference.

If anyone has any ideas or can guide me through I'd really appreciated,

Cheers,

Alex

Re: Set up problems

Posted: February 20th, 2011, 2:21 pm
by shypike
What do you see in the "Connections" page, any server connections open?
Are you sure the NZB is within the retention time of your Usenet provider?
How old does SABnzbd say it is?

Re: Set up problems

Posted: February 21st, 2011, 5:41 pm
by aleggio
It doesn't say anything in the "Connections" page...

I've also tried downloading recent NZB files - the one at the top of my queue is 1 day old...

It says SABnzd is idle.

Any help appreciated - also thanks for getting back to me so quickly

Re: Set up problems

Posted: February 21st, 2011, 6:13 pm
by shypike
Does the "Test Server" button in Config->Servers give any result?

Re: Set up problems

Posted: February 21st, 2011, 6:18 pm
by aleggio
It says "Connection successful!"

Re: Set up problems

Posted: February 22nd, 2011, 3:20 am
by shypike
Check whether individual NZbs aren't paused.
Check the overall pause.
Make sure that setting "Only get articles of the top of the queue" in Config->Switches is off.
Restart SABnzbd.

Re: Set up problems

Posted: February 22nd, 2011, 3:42 pm
by aleggio
I've done all of the below but still no luck...

I've even deleted all of the nzb files in my queue and adding new (different ones) in.

Not sure if the Queue number is of any significance but it says:
Queue: 4525.11/4525.11

Re: Set up problems

Posted: February 22nd, 2011, 4:18 pm
by shypike
That's just the Queue size.
Are jobs individually paused? (Click the pause/play toggle at the front of the name).

Otherwise try the new Beta release.
Check here: http://forums.sabnzbd.org/index.php?topic=6312.0