Downloaded files get deleted from the complete directory

[baviaan]

Hi,

I recently installed sabnzbd and I tend to love it, however, it cannot get it to work like it should and I just can't figure out what is wrong.

Version: 0.5.6
OS: Ubuntu Maverick (10.10), 64 bit
Install-type: Linux repository
Skin (if applicable): Plus
Firewall Software: None
Are you using IPV6? no
Is the issue reproducible? Yes

When I start a download it works fine. The files get downloaded and unpacked and put in the "complete" directory on my computer. I set up nzbsabd to send me an email when a job from the queue is finished and when I look at the complete dir just after receiving the mail I can see the files.

However: if I wait a few minutes the complete directory of just downloaded files gets deleted. I have tried to pinpoint what is causing it but I can't find it. I turned off al postprocessing and sorting of files after download. When I put a testfile in the complete directory it just stays there, it doesn't get deleted so I'm thinking it must be sabnzbd that's deleting the just downloaded files.

Oh, I'm running my /root and stuff from a SSD, I mounted another harddisk in /etc/fstab and that's where I have sabnzbd storing it's files. It doesn't matter whether I make a symbolic link or use the full path to the mount.

I just hope there's someone able to tell me what is wrong here...

[shypike]

Have you had a look at the log file to see what might be going on?
You can access it from the "Connetions" page.
(Or direcly in ~/.sabnzbd/log/sabnzbd.log )
You may need to set Info or Debug level first and try to make SABnzbd fail again.

[baviaan]

Yes, but I cannot find anything there. Here's a part of the logfile:

Code: Select all

2010-12-27 23:29:47,033::INFO::[postproc:317] unpack_magic finished on Lady Gaga  Female Intuition (2010) Full MP3 Album
2010-12-27 23:29:47,033::DEBUG::[misc:854] Moving. Old path:/mnt/Library/Sabnzbplus/incomplete/Lady Gaga  Female Intuition (2010) Full MP3 Album/Lady.Gaga-Female.Intuition-2010.Full.MP3.Album.nfo new path:/mnt/Library/Sabnzbplus/complete/_UNPACK_Lady Gaga  Female Intuition (2010) Full MP3 Album/Lady.Gaga-Female.Intuition-2010.Full.MP3.Album.nfo unique?:False
2010-12-27 23:29:47,036::DEBUG::[emailer:57] Connecting to server smtp.gmail.com:587
2010-12-27 23:29:47,156::DEBUG::[emailer:70] Non-SSL mail server detected reconnecting to server smtp.gmail.com:587
2010-12-27 23:29:47,304::DEBUG::[emailer:86] TLS mail server detected
2010-12-27 23:29:49,513::INFO::[emailer:114] Notification e-mail succesfully sent
2010-12-27 23:29:49,516::INFO::[postproc:470] Cleaning up Lady Gaga  Female Intuition (2010) Full MP3 Album
2010-12-27 23:29:49,518::INFO::[__init__:702] /home/xbmc/Sabnzbplus/cache/SABnzbd_article_gBqHLA removed
2010-12-27 23:29:49,519::INFO::[__init__:702] /home/xbmc/Sabnzbplus/cache/SABnzbd_article_uS8glU removed
2010-12-27 23:29:49,520::INFO::[__init__:702] /home/xbmc/Sabnzbplus/cache/SABnzbd_article_Fd_m0q removed
2010-12-27 23:29:49,520::INFO::[postproc:134] Saving postproc queue
2010-12-27 23:29:49,520::DEBUG::[__init__:649] Saving data for postproc1.sab in /home/xbmc/Sabnzbplus/cache/postproc1.sab
2010-12-27 23:29:49,521::INFO::[downloader:357] Post-processing finished, resuming download
2010-12-27 23:29:51,894::DEBUG::[bpsmeter:60] bps: 219874.49407
2010-12-27 23:29:56,901::DEBUG::[bpsmeter:60] bps: 88269.8920198
2010-12-27 23:30:01,907::DEBUG::[bpsmeter:60] bps: 35436.407058
2010-12-27 23:30:06,913::DEBUG::[bpsmeter:60] bps: 14225.9992884
2010-12-27 23:30:11,920::DEBUG::[bpsmeter:60] bps: 5711.10818037
2010-12-27 23:30:16,926::DEBUG::[bpsmeter:60] bps: 2292.7555277
2010-12-27 23:30:21,932::DEBUG::[bpsmeter:60] bps: 920.433251107
2010-12-27 23:30:26,939::DEBUG::[bpsmeter:60] bps: 369.51247875
2010-12-27 23:30:31,945::DEBUG::[bpsmeter:60] bps: 148.343642691
2010-12-27 23:30:36,950::DEBUG::[bpsmeter:60] bps: 59.5669333413
2010-12-27 23:30:41,956::DEBUG::[bpsmeter:60] bps: 23.9131282747
2010-12-27 23:30:46,962::DEBUG::[bpsmeter:60] bps: 9.60040969627
2010-12-27 23:30:51,969::DEBUG::[bpsmeter:60] bps: 3.85413239174
2010-12-27 23:30:56,975::DEBUG::[bpsmeter:60] bps: 1.54723001402
2010-12-27 23:31:01,981::DEBUG::[bpsmeter:60] bps: 0.621136919809
2010-12-27 23:31:06,988::DEBUG::[bpsmeter:60] bps: 0.249359933522
2010-12-27 23:31:11,994::DEBUG::[bpsmeter:60] bps: 0.100108257584
2010-12-27 23:31:17,000::DEBUG::[bpsmeter:60] bps: 0.0401884392082

The files got deleted at around 23:31:10 but as you can see: nothing in the logfile...

[shypike]

I have no idea about what would cause this.
If it's an error in SABnzbd it must be one under very specific conditions.
About the only thing I can imagine is that you mixed some base folders that SABnzbd uses.
Make sure each working folder is different.

[baviaan]

Thanks for your reply shypike. I uninstalled the whole package and reinstalled, changed directories and now it looks like it works like it should. I really like it, it's a great piece of software.

I suspect my problem had something to do with the watchfolder being a rootfolder to the download directory:

-- downloads  <- watchfolder
|
-- complete
-- incomplete
-- cache
-- logs

[shypike]

Mixing watched folder and download folder is not a good idea.
However, the only thing deleted from the watched folder are successfully processed NZB files,
nothing else.
Odd.