SABnzbd Forums

Version: Same with .4b2 and .3.4
OS: XP SP2
Install-type: Tried with windows installer, and a standalone EXE
Template (if applicable): NA
Firewall Software: None, using a router
Are you using IPV6? don't know
Is the issue reproducible? yes, on my PC

When i open the console for the application i get the following error
Fatal error:
  Cannot access the user profile.
Please start with sabnzbd.ini file in another location

I have no idea what to do, please help

It's guessing what is the matter, but it could be that your user name contains characters that
SABnzbd cannot handle.

Where did you install SABnzbd?
When you run as administrator the easiest thing to do is to create an empty text file
(using notepad) called "sabnzbd.ini" in "c:\program files\SABnzbd".
This way, SABnzbd does not need your user profile, but will create its working directories
in "c:\program files\SABnzbd".
Just make sure that your "complete folder" (where completed downloads sre stored)
is in a location with plenty of diskroom. (Config->Folders).

Make sure to click the Help link and read the instructions.

ok, you are probably right
i recently migrated my windows account, and for some reason the use folder under the documents is
username.computerName
no idea why that's the case, but i guess it doesn't like the dot

i did try creating the ini file under program files, but it didn't work. same error

What if you start it from a command prompt with:
Or alternatively: This guarantees that the profile will not be used.
Only the web-browser will not be started automatically.

starting it that way actually did help, thanks a lot!
i gotta say, i love the application