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Sabnzbd not starting download on iMac
Posted: October 28th, 2010, 2:05 pm
by DV64
Hi, since a few days adding nzb's to the queue list works fine, but the downloading just won't start. This was already teh case on the previous version of Sabnzb (even though it worked perfectly until recently), but
remained in the same status after installing the latest updated version. I'm too inexeperienced to undertake steps or understand the cause. I'm running Sabnzb on an iMac. Can anybody help me.
I have more than enough astraweb credits for download, and as said adding to queue list is not the problem...but there's no automatic start of downloading files...pls help!
Sorry , more info:
OSX Leopard:
Version: 0.5.5
OS: OSX Leopard
Install-type: no idea too inexperienced to know
Skin (if applicable): white
Firewall Software:just what 's standard on my mac
Are you using IPV6? can;t say, dunno what it means (sorry for the noob status)
Is the issue reproducible? I don't know
Re: Sabnzbd not starting download on iMac
Posted: October 28th, 2010, 2:44 pm
by shypike
It could be that there is one problematic item in the queue.
Can you check your setting "Only get articles for top of the queue" in Config->Switches.
It's better to set this off.
Is there any item in the queue saying "Trying to fetch"?
Re: Sabnzbd not starting download on iMac
Posted: October 28th, 2010, 7:10 pm
by DV64
Well did that,saved the change, but nothing happening so far..there's nothing in the queue list that states anything like"Trying to fetch"..so the ETA remains unknown, nothing happening..Anymore I can do or give info on?
Re: Sabnzbd not starting download on iMac
Posted: October 28th, 2010, 7:11 pm
by DV64
[quote="DV64"]
Well did that,saved the change, but nothing happening so far..there's nothing in the queue list that states anything like"Trying to fetch"..so the ETA remains unknown, nothing happening..Anymore I can do or give info on?
..and thanx for the 1st reply!..appreciat someone looking after me!
Re: Sabnzbd not starting download on iMac
Posted: October 29th, 2010, 5:58 am
by shypike
The brute-force method is to clean out the queue completely.
Do you still have the NZB files?
If so, start up once like this:
Open a Terminal window (Applications, Utilities) and type
/Applications/SABnzbd.app/Contents/MacOS/SABnzbd --clean
then press Enter.
This will clean out the queue and allow you to re-enter the NZB files.
Re: Sabnzbd not starting download on iMac
Posted: October 29th, 2010, 12:30 pm
by DV64
Thanx, I will try that and see what happens! I still have the Nzb file so,..Also: I have an older version of Sabnzb on my Macbook (don't use it that much, that's why it's not updated yet.) and guess what, same problem..not initial download of the threads ..ETA stays unknown etc..attached a grab of the warnings..could it be a consequence of the latest software updates on teh Mac itself ?? I'm clueless and as said..too inexperienced to comprehend. I will now try out the brute force solution and let you know. Thanx again. Uhm sorry , just read i did something stupid (by inexperience and lack of reading..sincere apologies, so I removed the attachment again).
Re: Sabnzbd not starting download on iMac
Posted: October 29th, 2010, 12:53 pm
by DV64
Well di d that, nothing happening...should I switch to the Dutch boards, by the way..I'm Dutch...and lost
Re: Sabnzbd not starting download on iMac
Posted: October 29th, 2010, 4:09 pm
by shypike
Nothing happened?
Is the queue empty now?
Did you enter any new NZBs?
Re: Sabnzbd not starting download on iMac
Posted: October 29th, 2010, 4:42 pm
by DV64
Yes , did all of that..nothing..so I'm lost..
Re: Sabnzbd not starting download on iMac
Posted: October 29th, 2010, 4:43 pm
by DV64
ERROR: failed to initialize thread
Re: Sabnzbd not starting download on iMac
Posted: October 30th, 2010, 3:32 am
by shypike
Do you see this in the "Connections" screen?
If so it looks like the connection with your Usenet provider doesn't work.
You do have one? And you entered the user name and password required for it?
Can you get the log file (you can get it from the Connections screen too)
and email that to bugs at sabnzbd.org ?
(Please add the URL of this message).
Re: Sabnzbd not starting download on iMac
Posted: October 31st, 2010, 1:39 pm
by DV64
Yes, but I have to be more clear to you. I think you're right as far as the conclusion about not connecting with my Usenet provider, since the same problem is
occurring on my Macbook with an older version. The thread error is taken from my Macbook, my iMac doesn;t even give me warnings. Sorry if I have confused you.
I will send you a folder containing the log file, as well as screenshots from other SABnzb screens, see if you can make any sense out of this.. thanx!
Re: Sabnzbd not starting download on iMac
Posted: October 31st, 2010, 2:28 pm
by shypike
I don't know where you got the server address from, but it's wrong.
For astraweb, you should use this:
eu.news.astraweb.com
Re: Sabnzbd not starting download on iMac
Posted: October 31st, 2010, 4:53 pm
by DV64
Well, actually I don't know either, since I did not change anything. I changed it as suggested and all working again, so thank you for that..now I can start beatin my brains on how the wrong server got in there...but still thnx!
Re: Sabnzbd not starting download on iMac
Posted: November 1st, 2010, 7:57 am
by shypike
I admit that the error message from SABnzbd wasn't very helpful either.
However, not all operating systems return info that enables better error messages.