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Can't log in remotely [Fixed]

Posted: June 8th, 2010, 4:42 pm
by Lunatitch
First of al, Hi :) I'm new to SABnzbd.

My problem: I can't log in through my external IP/DynDNS.
I've opened up the necessary ports on my router (in my case 13137). Enabled/disabled HTTPS...

I can log in fine using 192.168.0.2 or localhost but when I use my external address or my DNS then I can't log in... http just gives a page not found and using https is says: Error 102 (net::ERR_CONNECTION_REFUSED): Unknown error.

I've tried this with firewall on, firewall off. Using a portchecker (online) I can see that my port is open... it just won't connect to SABnzbd.

What else can be an issue?


SABnzbd version: 0.5.2
Windows: Win7 Home Premium 64b
Browsers: Chrome / IE8

URL tried: http://EXT.IP:13137/SABnzbd/ & https://EXT.IP:13137/SABnzbd/ (after changing the https port to 13137 and the http to 13136)

Re: Can't log in remotely

Posted: June 9th, 2010, 2:15 am
by Lunatitch
Just upgraded to the 0.5.3 RC1 and it's still the same :( locally it connects fine, it just won't see it on the interwebs.
Might have something to do with Win7? But I don't know what :/

Re: Can't log in remotely

Posted: June 9th, 2010, 3:44 am
by Eejit
Have you forwarded port 13137 on your router to your PC?
Are you trying to access remotely from inside your internal network? If so then that wont work.
You can't 'loop back' to your internal network, going outside then back in.
Try it from another PC outside your network, at a mates for example.

Re: Can't log in remotely

Posted: June 9th, 2010, 12:35 pm
by Lunatitch
Eejit wrote: Have you forwarded port 13137 on your router to your PC?
Are you trying to access remotely from inside your internal network? If so then that wont work.
You can't 'loop back' to your internal network, going outside then back in.

Try it from another PC outside your network, at a mates for example.
That's exactly what I'm trying -.-' didn't know that wasn't going to work. Works with all my other webstuffs :) Will try it tomorrow from work!

P.S. And yeah, port 13137 is forwarded and not used by anything else :)

Re: Can't log in remotely

Posted: June 10th, 2010, 4:41 am
by Lunatitch
Thank you, Eejit!
It was indeed the case that I wasn't able to login through a loop :-) It works from work and other places!

Thank you so much for your help :)

Re: Can't log in remotely [Fixed]

Posted: June 10th, 2010, 5:34 am
by Eejit
NP  :) Glad you got it sorted.