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sabnzbd shows downloading but nothing actually being downloaded

Posted: April 23rd, 2010, 6:26 am
by stevovo
Version: 0.5.0-2
OS: antiX
Install-type: apt-get
Skin (if applicable):
Firewall Software: none
Are you using IPV6? no
Is the issue reproducible? yes

Good day.

This is my first post and I would like to start off by saying that sabnzbd is a very awesome piece of software.

I've used it on a few machines including xp, vista and ubuntu, but for some reason I get this strange problem when I install it on my laptop which has antix linux.

When I add an nzb file it starts downloading like it always does, but nothing actually gets downloaded ie. where it says for eg. "Queue: 123.45/123.45" it would stay that like for hours, even though the speed shows for eg. "Speed: 400KB/s"

Any idea what could be wrong?

Re: sabnzbd shows downloading but nothing actually being downloaded

Posted: April 23rd, 2010, 6:36 am
by shypike
Do you see any connections being made in the Connections page?

Re: sabnzbd shows downloading but nothing actually being downloaded

Posted: April 23rd, 2010, 6:54 am
by stevovo
Yes all 20 are there.

I also ran the program with debugging, these are the last couple of lines:

Code: Select all

2010-04-23 13:47:18,906::DEBUG::[bpsmeter:60] bps: 42771.9222479
2010-04-23 13:47:23,999::DEBUG::[bpsmeter:60] bps: 42735.7886982
2010-04-23 13:47:29,002::DEBUG::[bpsmeter:60] bps: 44261.7458474
2010-04-23 13:47:34,011::DEBUG::[bpsmeter:60] bps: 44912.412806
and it just continues on like that but the remaining file size in sabnzbd doesn't change.

Re: sabnzbd shows downloading but nothing actually being downloaded

Posted: April 23rd, 2010, 8:24 am
by shypike
You have specified more than 0 connections for every servers?
They're not all backup servers?
Did you try:

Code: Select all

telnet my.sever.com 119
to check if your system has connectivity at all?

It's always possible that the Python implementation for your platform is defective.

Re: sabnzbd shows downloading but nothing actually being downloaded

Posted: April 23rd, 2010, 9:15 am
by stevovo
shypike wrote: You have specified more than 0 connections for every servers?
They're not all backup servers?
Did you try:

Code: Select all

telnet my.sever.com 119
to check if your system has connectivity at all?

It's always possible that the Python implementation for your platform is defective.
Yeah I only have 1 server setup (astraweb) and I set it to use 20 connections. The backup server option is not ticked and the enabled option is ticked.

I will try the telnet command later when I get home. I'm not sure if it matters, but I set my server up to use SSL. I'll try using it with the SSL option off as well to see what happens.

It's weird though, because my windows 7 pc which sits right next to my laptop also has sabnzbd on it and has no problems at all.

Re: sabnzbd shows downloading but nothing actually being downloaded

Posted: April 23rd, 2010, 11:49 am
by shypike
Try without SSL, for testing.
Some servers use different ports for SSL (and some may make you pay extra).
SSL depends on correct OpenSSL and PyOpenSSL libraries.

Re: sabnzbd shows downloading but nothing actually being downloaded

Posted: April 28th, 2010, 2:50 am
by stevovo
Ok, so I tried withouth SSL and still the same thing happens. I even reinstalled sabnzbd but that didn't work.

Eventually however it started downloading again. very weird. I suspect it had something to do with my ISP.