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Windows 7 freezes; black screen with flashing cursor

Posted: February 11th, 2010, 2:02 pm
by Duder
I have run SAbnzbd overnight for two nights and on both nights I have woken up to find (after turning on the monitor) that the screen is black, save for a flashing mouse cursor. The system is completely unresponsive and has to be restarted.

I have never had this problem with my system when running torrents or Steam downloads overnight, and I left it on with a CPU straining program last night to check the system wasn't simply unstable.

According to my bandwidth monitor, on both nights the download was running for 4-5 hours before it began slowly losing speed, dropping to half speed over about 20-30 minutes, and then completely dropping out.

The Windows system log records this at the same time the slow down began:
The browser has forced an election on network \Device\NetBT_Tcpip_{EF98F42F-9E4E-4064-896A-E4FB2100122B} because a master browser was stopped.
The Computer Browser service was successfully sent a stop control.

The reason specified was: 0x40030011 [Operating System: Network Connectivity (Planned)]
The Computer Browser service entered the stopped state.
These three information messages were recorded within 10 seconds of each other after three hours of no entries.

The system then recorded a series of errors between 15 and 30 minutes after the slowdown began:
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\SystemRoot\System32\Config\SOFTWARE'.
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): ''.
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\SystemRoot\System32\Config\SOFTWARE'.
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\??\C:\Users\USERNAME\ntuser.dat'.
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): ''.
An I/O operation initiated by the Registry failed unrecoverably.The Registry could not flush hive (file): '\SystemRoot\System32\Config\SOFTWARE'.
The second last error message coincided with the downloading stopping completely. The DNS service then started and stopped itself repeatedly until I rebooted the system.

I realise this is an odd problem and is probably being caused by an undiagnosable software/hardware glitch, but I thought I'd ask anyway. Any ideas what the problem could be?

Cheers

Re: Windows 7 freezes; black screen with flashing cursor

Posted: February 11th, 2010, 2:04 pm
by Duder
And the requested info:

Version: 0.4.12
OS: Windows 7 (fully patched)
Install-type: Windows Installer
Skin: Plush
Firewall Software: Windows firewall
Are you using IPV6? No
Is the issue reproducible? Yes

Re: Windows 7 freezes; black screen with flashing cursor

Posted: February 11th, 2010, 3:47 pm
by switch
How much RAM do you have?
Do you leave the browser open with the web interface showing?
Have a try of the latest 0.5 RC and see if the problem is still there.

Re: Windows 7 freezes; black screen with flashing cursor

Posted: February 11th, 2010, 4:19 pm
by Duder
Hi,

I have 4GBs of RAM and I close the browser. There might be some problem with a memory leak, as I found this in the application log in the event viewer:
Event 3100, Search

Unable to initialize the filter host process. Terminating.

Details:
Insufficient system resources exist to complete the requested service.  (HRESULT : 0x800705aa) (0x800705aa)
This is timestamped 30 seconds before the first entry in the system log above.

I'll download the latest RC and also try shutting down other programs over night.

Re: Windows 7 freezes; black screen with flashing cursor

Posted: February 11th, 2010, 5:05 pm
by shypike
You are sure this doesn't come from your anti-virus
or software firewall?