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Blank Web Page - Usual Fixes Not Working

Posted: December 15th, 2009, 12:16 pm
by dorvaan
So, one day my webpage stopped displaying for SABNZBD.  It had been working fine, and one day....poof.

I have done plenty of surfing/reading/searching, and all the usual fixes do NOT work.  Here is the information I can provide.

OS: Windows 7

I uninstalled and deleted all logs/caches/directories associated with SABNZBD.  These logs are from the FIRST lauching of the program.

I am trying to access at http://localhost:8080/sabnzbd/

cherrypy.log

15/Dec/2009:10:56:26 CONFIG INFO Server parameters:
15/Dec/2009:10:56:26 CONFIG INFO  server.environment: production
15/Dec/2009:10:56:26 CONFIG INFO  server.log_to_screen: False
15/Dec/2009:10:56:26 CONFIG INFO  server.log_file: C:\Users\xxxxxx\AppData\Local\sabnzbd\logs\cherrypy.log
15/Dec/2009:10:56:26 CONFIG INFO  server.log_tracebacks: True
15/Dec/2009:10:56:26 CONFIG INFO  server.log_request_headers: False
15/Dec/2009:10:56:26 CONFIG INFO  server.protocol_version: HTTP/1.0
15/Dec/2009:10:56:26 CONFIG INFO  server.socket_host: localhost
15/Dec/2009:10:56:26 CONFIG INFO  server.socket_port: 8080
15/Dec/2009:10:56:26 CONFIG INFO  server.socket_file:
15/Dec/2009:10:56:26 CONFIG INFO  server.reverse_dns: False
15/Dec/2009:10:56:26 CONFIG INFO  server.socket_queue_size: 5
15/Dec/2009:10:56:26 CONFIG INFO  server.thread_pool: 10
15/Dec/2009:10:56:28 HTTP INFO Serving HTTP on http://localhost:8080/

Sabnzbd.log
2009-12-15 10:56:26,484::INFO::--------------------------------
2009-12-15 10:56:26,484::INFO::SABnzbd.exe-0.4.12 (rev=2799)
2009-12-15 10:56:26,484::INFO::Platform=Windows-Vista-6.1.7600 Class=nt
2009-12-15 10:56:26,484::INFO::Python-version = 2.5.2 (r252:60911, Mar 27 2008, 17:57:18) [MSC v.1310 32 bit (Intel)]
2009-12-15 10:56:26,484::INFO::No download_dir defined, setting value to "downloads/incomplete"
2009-12-15 10:56:26,484::INFO::No complete_dir defined, setting value to "downloads/complete"
2009-12-15 10:56:26,484::INFO::No script_dir defined, setting value to ""
2009-12-15 10:56:26,484::INFO::No nzb_backup_dir defined, setting value to ""
2009-12-15 10:56:26,484::INFO::No cache_dir defined, setting value to "cache"
2009-12-15 10:56:26,484::INFO::cache_dir directory: C:\Users\xxxxxxxx\AppData\Local\sabnzbd\cache does not exist, try to create it
2009-12-15 10:56:26,484::INFO::[sabnzbd] Loading data for rss_data.sab from C:\Users\xxxxxxxxx\AppData\Local\sabnzbd\cache\rss_data.sab
2009-12-15 10:56:26,484::INFO::[sabnzbd] C:\Users\xxxxxxxx\AppData\Local\sabnzbd\cache\rss_data.sab missing
2009-12-15 10:56:26,484::INFO::[sabnzbd] Loading data for bytes7.sab from C:\Users\dujones\AppData\Local\sabnzbd\cache\bytes7.sab
2009-12-15 10:56:26,484::INFO::[sabnzbd] C:\Users\xxxxxxx\AppData\Local\sabnzbd\cache\bytes7.sab missing
2009-12-15 10:56:26,484::INFO::[sabnzbd] Loading data for queue7.sab from C:\Users\xxxxxxx\AppData\Local\sabnzbd\cache\queue7.sab
2009-12-15 10:56:26,484::INFO::[sabnzbd] C:\Users\xxxxxxxxx\AppData\Local\sabnzbd\cache\queue7.sab missing
2009-12-15 10:56:26,484::WARNING::[downloader] No active primary servers defined, will not download!
2009-12-15 10:56:26,484::INFO::All processes started
2009-12-15 10:56:26,484::INFO::_yenc module... found!
2009-12-15 10:56:26,484::INFO::celementtree module... found!
2009-12-15 10:56:26,484::INFO::par2 binary... found (C:\Program Files\SABnzbd\win\par2\par2.exe)
2009-12-15 10:56:26,484::INFO::par2-classic binary... found (C:\Program Files\SABnzbd\win\par2\par2-classic.exe)
2009-12-15 10:56:26,484::INFO::unrar binary... found (C:\Program Files\SABnzbd\win\unrar\UnRAR.exe)
2009-12-15 10:56:26,484::INFO::unzip binary... found (C:\Program Files\SABnzbd\win\unzip\unzip.exe)
2009-12-15 10:56:26,484::INFO::pyOpenSSL... found (True)
2009-12-15 10:56:26,500::INFO::Web dir is C:\Program Files\SABnzbd\interfaces\Default
2009-12-15 10:56:26,500::INFO::Starting SABnzbd.exe-0.4.12
2009-12-15 10:56:26,500::INFO::[nzbqueue] Saving queue
2009-12-15 10:56:26,500::INFO::[sabnzbd.misc] URLGrabber starting up
2009-12-15 10:56:26,500::INFO::[sabnzbd] Saving data for queue7.sab in C:\Users\xxxxx\AppData\Local\sabnzbd\cache\queue7.sab
2009-12-15 10:56:26,500::INFO::Starting web-interface on localhost:8080
2009-12-15 10:56:26,500::INFO::[sabnzbd] Saving data for bytes7.sab in C:\Users\xxxxxxx\AppData\Local\sabnzbd\cache\bytes7.sab
2009-12-15 10:56:26,500::INFO::[sabnzbd] Saving data for rss_data.sab in C:\Users\xxxxxxx\AppData\Local\sabnzbd\cache\rss_data.sab
2009-12-15 10:56:28,651::INFO::Lauching browser with http://localhost:8080/sabnzbd

Please help.

Re: Blank Web Page - Usual Fixes Not Working

Posted: December 15th, 2009, 12:30 pm
by shypike
Try starting it like this:
WindowsKey-R, then type:

Code: Select all

c:\program files\SABnzbd\SABnzbd-console --server :8080
Installed a new firewall?

Re: Blank Web Page - Usual Fixes Not Working

Posted: December 15th, 2009, 12:35 pm
by dorvaan
That seems to have worked.  Awesome!  Is there a line in that log that I could have seen that might have tipped me off without needing to post here?

Thank you!!!!

Re: Blank Web Page - Usual Fixes Not Working

Posted: December 15th, 2009, 12:43 pm
by shypike
No, it looks like a problem on your system.
Ever since Operating Systems have started IPV6 support,
there's trouble with localhost, because it's now an ambiguous name.
It can resolve to 127.0.0.1 or ::1 which are two different IP addresses.
Some change in your system might have triggered the problem.
Assuming you used localhost before.