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Downloads Queued but not finishing

Posted: November 3rd, 2009, 6:34 pm
by dogma106
First off I am using sabnzbd 0.4.12 on 64bit debian squeeze. I have started using RSS feeds which are working however one of my feeds has a lot of small music nzb's approximately 100MB each. The problem I have is they will download, par, and unrar fine for awhile, but eventually they will stop post processing and just be Queued in the history folder while more nzb's download. My history folder eventually looks like this:

Queued
Queued
Queued
Queued
Queued
Queued
Queued
Queued
Queued
Completed
Completed
Completed
Completed
Completed

They just get hung showing Queued. The only way I can get sabnzbd to continue processing is shutdown and then restart, however all previously Queued files in the history then show failed and are deleted. I have tried changing some setting in sabnzbd, like pause downloading during post processing. I have looked online and can't seem to find anyone with a similar problem. Any suggestions.

One last bit of information, the Queued items don't seem to be reaching the par2 stage, example, history with details:

Queued
Stage Download
    [Time-Taken]: 2 minutes 50 seconds
    [Avg-Speed]: 596kB/s

Completed
Stage Download
    [Time-Taken]: 1 minute 32 seconds
    [Avg-Speed]: 597kB/s
Stage Par2
    [PAR-INFO]: => No par2 sets


Thanks in advance.

Re: Downloads Queued but not finishing

Posted: November 4th, 2009, 7:12 am
by shypike
Do you see any errors or warnings?
Can you email one of the offending NZB files to bugs at sabnzbd.org ?
Do the NZB contain any par2 files?

Re: Downloads Queued but not finishing

Posted: November 4th, 2009, 7:03 pm
by dogma106
I don't think the problem is with the nzb files. After I restart sabnzbd if I redownload one of the nzb's that got stuck with Queued in the History tab, it will complete. They only seem to get stuck after an arbitrary number of small nzb's download and complete correctly. I looked in .sabnzbd/logs/sabnzbd.error.log but the file is empty. I looked at some of the nzb files and most appear to have par files.

After restarting sabnzbd all files in the history tab that showed Queued then show failed with the details:

Stage Download
    [Time-Taken]: 1 minute 45 seconds
    [Failed]: Download failed - Out of your server's retention?
    [Avg-Speed]: 594kB/s

They are in my servers retention, I use astraweb and as I stated if I redownload them they will complete.

I looked in my .sabnzbd/logs/sabnzbd.log and found this after I restart sabnzbd because of stuck Queued items:

2009-11-04 17:11:29,666::INFO::[sabnzbd] /home/user/.sabnzbd/cache/SABnzbd_article_** removed
2009-11-04 17:11:29,667::INFO::[sabnzbd] /home/user/.sabnzbd/cache/SABnzbd_article_** removed
2009-11-04 17:11:29,667::INFO::[sabnzbd] /home/user/.sabnzbd/cache/SABnzbd_article_** removed
2009-11-04 17:11:29,667::INFO::[downloader] Post-processing finished, resuming download
2009-11-04 17:11:29,668::INFO::[downloader] Waiting for post-processing to finish
2009-11-04 17:11:29,668::INFO::[postproc] Starting PostProcessing on msgid_***.nzb => Repair:False, Unpack:False, Delete:True, Script:None
2009-11-04 17:11:29,669::INFO::[sabnzbd.misc] Creating directories: /home/user/downloads/complete/Music/**
2009-11-04 17:11:29,670::INFO::[postproc] Cleaning up msgid_**.nzb
2009-11-04 17:11:29,671::INFO::[sabnzbd] /home/user/.sabnzbd/cache/SABnzbd_article_** removed
2009-11-04 17:11:29,672::INFO::[sabnzbd] /home/user/.sabnzbd/cache/SABnzbd_article_** removed
2009-11-04 17:11:29,672::INFO::[sabnzbd] /home/user/.sabnzbd/cache/SABnzbd_article_** removed
2009-11-04 17:11:29,672::INFO::[sabnzbd] /home/user/.sabnzbd/cache/SABnzbd_article_** removed

Creating dir for ** makes a _FAILED folder.

I have cleared everything with sabnzbd -c, and will try to watch the log file to see better whats happening when they stop post-processing.

Re: Downloads Queued but not finishing

Posted: November 5th, 2009, 2:42 am
by shypike
Since the pending release of 0.5.0 is taking up all of our time,
we're not going to spend much time diagnosing 0.4.12.
You can sign-up for the Alpha program, so you have access to pre-releases.
Can I sign you up?

Re: Downloads Queued but not finishing

Posted: November 5th, 2009, 9:13 pm
by dogma106
Yeah, makes no sense to waste time on an old release, especially if the problem, hopefully, is not present in 0.5.0 Thanks for your time & please sign me up for the alpha.

Re: Downloads Queued but not finishing

Posted: November 17th, 2009, 3:28 am
by dogma106
Just wanted to say I have been using SABnzbd-0.5.0Alpha9 and haven't had any problems so far, no problems with Queued items. Thanks!