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System freeze ~10 seconds after resuming download

Posted: October 31st, 2025, 9:10 pm
by nicheplayer
I've started experiencing this issue in the last week.

SABnzbd version: 4.5.3 [7a5ca5b]
System: Debian Bookworm Linux 6.12.47+rpt-rpi-v8 aarch64

I have a number of downloads paused in the queue. Within ~ 10 seconds of unpausing the top download, I lose the connection to SAB in the web interface. My Rpi becomes inaccessible via SSH, and I have to power cycle it to get it running again. If I don't resume the download, the system remains up.

The only changes I've made to my system within the relevant timeframe are an update to my DietPi software; the installation of the Recyclarr app; manual installation of zstd.

Should I enable + Debug logging and resume my download? Some other course of action...? Thanks!

EDIT: I did 100MB and 1GB test file downloads, which went off with no issues.

Re: System freeze ~10 seconds after resuming download

Posted: October 31st, 2025, 9:18 pm
by OneCD
Yes, enable debug logging. You can check the logs without access to the web UI.

But, I suggest starting SABnzbd at the CLI in non-daemon mode. Then you can watch what happens live.

Re: System freeze ~10 seconds after resuming download

Posted: November 1st, 2025, 2:37 am
by sander
Is this on your Raspi 3?

Re: System freeze ~10 seconds after resuming download

Posted: November 1st, 2025, 5:38 pm
by nicheplayer
sander wrote: November 1st, 2025, 2:37 am Is this on your Raspi 3?

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Raspberry Pi 3 Model B Rev 1.2

Re: System freeze ~10 seconds after resuming download

Posted: November 1st, 2025, 7:36 pm
by nicheplayer
sander wrote: November 1st, 2025, 2:37 am Is this on your Raspi 3?
Sorry! Just realized I should've posted this originally in the Debian package support forum. :-\

Re: System freeze ~10 seconds after resuming download

Posted: November 1st, 2025, 8:00 pm
by nicheplayer
OneCD wrote: October 31st, 2025, 9:18 pm Yes, enable debug logging. You can check the logs without access to the web UI.

But, I suggest starting SABnzbd at the CLI in non-daemon mode. Then you can watch what happens live.
OK, I set debug logging in the web interface and then did

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sudo service sabnzbd stop 
and

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sudo service sabnzbd start
in the terminal. Went back to the web interface to confirm that debug logging is on. Is that log output written to var/log/sabnzbd?

Also, now that debug logging is on, if I stop the service again and then start in non-daemon mode (just type "sabnzbd" in etc/sabnzbd?), I don't need any flag with that command, since logging is already enabled?

Finally, sabnzbd starts and runs just fine, so long as it's not downloading anything. If I start it via the cli and then resume a download in the web interface, I expect to lose SSH access to my Rpi shortly thereafter. Does that defeat the purpose of watching output at the CLI?

Sorry, I'm new to this process. I appreciate your assistance.

Re: System freeze ~10 seconds after resuming download

Posted: November 2nd, 2025, 5:10 am
by sander
> Finally, sabnzbd starts and runs just fine, so long as it's not downloading anything.

But the 1GB test download went without problems, didn't it?

Options for you:

SSH, sab as service, and "tail -f ~/.sabnzbd/logs/sabnzbd.log". Even if your raspi stops responding, you have the logging.
SSH, sabnzbdplus from command line. Even if your raspi stops responding, you have the logging.
Last resort connect your Raspi 3 to a keyboard and screen. More work, copying the output to this forum more work, but failsafe,

Re: System freeze ~10 seconds after resuming download

Posted: November 2nd, 2025, 6:37 pm
by nicheplayer
sander wrote: November 2nd, 2025, 5:10 am
But the 1GB test download went without problems, didn't it?
It did. What's more, a couple other files not in my paused queue downloaded without crashing the system. So I tried downloading my paused files one at a time, which worked for a couple of them, but then the system crashed again.
sander wrote: November 2nd, 2025, 5:10 am Options for you:

SSH, sab as service, and "tail -f ~/.sabnzbd/logs/sabnzbd.log". Even if your raspi stops responding, you have the logging.
My sab logs are stored in /var/log/sabnzbd. Does simply starting the service generate debug logging? Becuase I have debug logging set in the web interface, and starting and stopping the service isn't generating any log data in /var/log/sabnzbd.

Re: System freeze ~10 seconds after resuming download

Posted: November 3rd, 2025, 1:33 pm
by nicheplayer
BTW, since some downloads were completing and others weren't, I enabled full logging on my dietpi box to try to catch an issue as it happened. I didn't see anything obvious in syslog prior to the last issue I had, so I'm really leaning toward some sort of hardware issue. Either SD card, external HD, power supply, or Rpi itself.

https://dietpi.com/forum/t/mysterious-s ... load/24632