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Unpacking failed error

Posted: October 16th, 2025, 11:02 am
by daveman2000
when I download television programs, and everything works fine. However when a download movies, often greater than a Gb, I get an error

e.g., "Unpacking failed, write error or disk is full? \\?\Y:\\c7af5952a2."

when I go into the directory, I have to manually unrar the file and the video is fully intact. Not sure why I am getting the error or what to do about it. It is a long-lasting program but I find decided to ask for help.

Dave

Re: Unpacking failed error

Posted: October 16th, 2025, 1:00 pm
by sander
What kind of drive is Y: ?

Re: Unpacking failed error

Posted: October 17th, 2025, 8:10 am
by daveman2000
Y is a server on my home network. Files doawnload onto my computer and are then copied onto the server. Works fine for TV shows and other types. Just not for large files that are in RAR

Re: Unpacking failed error

Posted: October 17th, 2025, 10:06 am
by sander
what happens when you download the 1GB and later on the 10GB SABnzbd built-in test files (via the Wrench in upper corner)?

and the same with a download to your C or D drive?

Re: Unpacking failed error

Posted: October 17th, 2025, 2:33 pm
by daveman2000
10 gig


Name
test_download_10GB
Added NZB
5 minutes ago
Completed
a few seconds ago
Status
Failed
Size
10.3 GB
Category
Default
Path
Y:\
Source
https://sabnzbd.org/tests/test_download_10GB.nzb
Download
Downloaded in 3 mins 2 seconds at an average of 57.9 MB/s
Age: 1181d
Servers
NEWS.NEWSHOSTING.COM=10.3 GB
Repair
[sometestfile-10GB] Quick Check OK
Unpack
[sometestfile-10GB] Unpacking failed, write error or disk is full? \\?\Y:\\10GB-explanation.txt

Re: Unpacking failed error

Posted: October 17th, 2025, 2:39 pm
by daveman2000
when dowloaded directly to my computer there were no errors.

Re: Unpacking failed error

Posted: October 17th, 2025, 2:44 pm
by sander
So:
Status Failed
Unpacking failed, write error or disk is full? \\?\Y:\\10GB-explanation.txt

So: is the disk full? How much space there?

If >10GB: do the 3 other tests ...

Re: Unpacking failed error

Posted: October 19th, 2025, 7:10 am
by daveman2000
all three fail. There is a ton of space on the hard drive. I can manually unrar the files with no issues. it is the automated extract that seems not to work.

Re: Unpacking failed error

Posted: October 19th, 2025, 8:04 am
by sander
So: SABnzbd on Windows, the 1GB built-in NZB test file, with both Incomplete and Complete directory on C: ... fails?

Please recheck and recheck before answering that question.

Re: Unpacking failed error

Posted: October 19th, 2025, 3:10 pm
by safihre
Enable Debug logging in the Status window and then after it happens again click Show Logging. It will show the whole unrar logging.
Permission issue?

Re: Unpacking failed error

Posted: October 20th, 2025, 3:55 am
by sander
safihre wrote: October 19th, 2025, 3:10 pm Permission issue?
... or virusscanner?

Re: Unpacking failed error

Posted: October 24th, 2025, 5:48 am
by daveman2000
So this is what happens. If I download to the root Server directory (in the case Y: ) it fails. But if I download to a subdirectory (Y:\Temp) there are no issues. very strange