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4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 12th, 2025, 1:17 pm
by TomTronix
After upgrading tot 4.5.2 it gives a messag ethat is will not work.
Failed to execute script "Sabnzbd" due to unexpected exception
Platform 9600 is not supported, required minimum is 10240
Back to 4.5.1 it works :-)
Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 12th, 2025, 3:41 pm
by OneCD
Hi and welcome to the forum.
What is your OS type and version please?
Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 13th, 2025, 3:39 am
by TomTronix
Hi,
I am using Microsoft Windows 8.1 Professional (x64) Build 9600 on a Dell Latitude E6520
I had aso an error message: Traceback (most recent call last)
I can not post this due to: a New users are not allowed to post links message in this forum.
Regards, Tom.
Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 13th, 2025, 4:24 am
by sander
SABnzbd documentation says Windows 8 is supported, but recent commit (into 4.5.2?)
https://github.com/sabnzbd/sabnzbd/comm ... 6f4b542b33 seems to require Windows 10.
Also, the text " Platform 9600 is not supported, required minimum is 10240" might be from a (windows) python module/package, not SABnzbd itself.
From
https://en.wikipedia.org/wiki/List_of_M ... s_versions
9600 = Windows 8.1
10240 = Windows 10
Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 13th, 2025, 5:24 am
by safihre
Will change the detection, oops.
Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 14th, 2025, 5:49 am
by safihre
I fixed it.
Could you download the release here and see if it works?
https://github.com/sabnzbd/sabnzbd/acti ... 6264832091 (does require Github account)
Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 14th, 2025, 9:46 am
by TomTronix
Hi,
I am not familiar with Github and download from there :-(. I have also no account
If you can provide me an installer or msi wich i can execute ... then i can test it.
I am just an end-user.
Sorry.
Regards,
Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 14th, 2025, 10:30 am
by sander
Create a github account? Free, and takes only a moment
Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 14th, 2025, 12:22 pm
by TomTronix
Done: Tested 4.6.0-dev [d194807]
Registerd a Github account
Downloaded the installation exe
Install: No problems.
Checked the version: 4.6.0-dev [d194807]
Downloaded 40Gb with 6 files as test.
Download OK.
Closed Sabnzbd OK
Start it again. OK
No issues anymore. It Works!
@Saphire Thanks for the fast support solving this issue.
@sander, thanks for the github reaction.
Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 14th, 2025, 12:44 pm
by sander
Top!
Mooie samenwerking!
Re: 4.5.2 Platform 9600 is not supported, required minimum is 10240
Posted: July 15th, 2025, 12:50 am
by safihre
Great
