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Tried to update and am now getting python error

Posted: January 2nd, 2024, 8:09 pm
by npt
I think I break it every time I update. I should learn a lesson from this, but I guess not yet.

Windows 10 machine
I downloaded the update and pointed it to the same folder as the current install. Now when I try to start it up, I get the following error:

Failed to execute script 'pyi_rth_win32_compgenpy' due to unhandled exception
importError: Module use of python38.dll conflicts with this version of Python.



Any help would be greatly appreciated!

Re: Tried to update and am now getting python error

Posted: January 3rd, 2024, 12:37 am
by safihre
First uninstall it fully, make sure the installation folder is completely gone. Then install it again.
Seems there were leftover files from a very old installation.

Re: Tried to update and am now getting python error

Posted: January 3rd, 2024, 1:48 am
by npt
thanks for the help! uninstalled and reinstalled and now I'm back up and running