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SABnzbd upgrade not working on Synology - complains about python311
Posted: August 13th, 2023, 4:25 am
by DirkL
Hi,
I can't install the latest SABnzbd on my Synology DS1019+ It gives me the message:
"The following packages are missing in the package server. Please contact the Synology support team for help.
phyton 311"
Tried it on another Synology NAS. The same problem.
I know you are not the "Synology support team", but I think it is very unlikely that they will help with this.
Any ideas?
Kind regards,
DirkL
Re: SABnzbd upgrade not working on Synology - complains about python311
Posted: August 13th, 2023, 7:28 am
by maskleon
This issue could arise from a package repository error or compatibility. Confirm package sources, try manual installation, ensure dependencies, check community forums. Consider older SABnzbd versions if needed.
Re: SABnzbd upgrade not working on Synology - complains about python311
Posted: August 13th, 2023, 1:33 pm
by safihre
Try removing and adding SynoCommunity repository again. Then first install Python 3.11, it's available for sure.
Re: SABnzbd upgrade not working on Synology - complains about python311
Posted: August 13th, 2023, 9:59 pm
by vtizzle
Ok i seemed to have fixed the issue. So the problem is that Python v3.11.4-7 is needed but the latest available for some reason through the package center is v3.11.4-6 so i went to the synocommunity link and manually downloaded the correct architecture for my model and then installed via the SPK file and manual install option in package center. Once you update that you can then update SABnzbd from the usual manner in package center.
Link for python v3.11.4-7 (Cant post links but just go to synocommunity dot com / package / python311)
How i figured this out is i went to the manual download link of the latest SABnzbd update and downloaded the spk file to install it manually and when i did that I got a message that Python v3.11.4-7 or newer is needed for it to install, then i looked at my current pything 3.11 and i noticed it was version 3.11.4.-6 so if anything is having this similar issue then maybe this can help out.
Re: SABnzbd upgrade not working on Synology - complains about python311
Posted: August 14th, 2023, 12:26 am
by DirkL
My python just upgraded to v3.11.4-7 and SABnzbd installs fine now. Thanks for your help.
DirkL