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Synology: Sabnzbd not starting after sabnzbd update

Posted: August 6th, 2023, 11:03 am
by wingsoft
Hi,

Today I installed the latest version of Sabnzbd 4.0.2-62 on my Synology NAS DS212+
My NAs is running DSM 6.2.4-25556 Update 7

The message in the log says:

Sun Aug 6 16:40:24 CEST 2023
Starting sabnzbd command env LANG=en_US.UTF-8 /volume1/@appstore/sabnzbd/env/bin/python3 -OO /volume1/@appstore/sabnzbd/share/SABnzbd/SABnzbd .py -f /volume1/@appstore/sabnzbd/var/config.ini --pidfile /volume1/@appstore/sabnzbd/var/sabnzbd.pid -d
Traceback (most recent call last):
File "/volume1/@appstore/sabnzbd/share/SABnzbd/SABnzbd .py, line 38, in <module>
import ssl
File "/var/packages/python311/target/lib/python3.11/ssl .py", line 100, in <module>
import _ssl # if we can't import it, let the error propagate
^^^^^^^^^^^
ModuleNotFoundError: No module named '_ssl'
sabnzbd is not running

Any help??

Regards

Martin

Re: Synology: Sabnzbd not starting after sabnzbd update

Posted: August 6th, 2023, 11:56 am
by safihre
Could you report this at SynoCommunity? It's a problem with the Python 3.11 package.

Re: Synology: Sabnzbd not starting after sabnzbd update

Posted: August 6th, 2023, 3:28 pm
by usafsatcom
DSM 7.1.1-42962
SAB 4.0.3-63

I updated today and now cannot connect to SAB's web interface. SAB is running and functioning.

I've tried:
http://server:8080/sabnzbd/
http://server:8080/

Any thoughts?

Re: Synology: Sabnzbd not starting after sabnzbd update

Posted: August 7th, 2023, 2:07 am
by safihre