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Problem when installing in synology: Temporary failure in name resolution

Posted: March 11th, 2022, 7:55 pm
by zeigen
Hello, I'm new around here. I was trying to install, however I got the following error:

Code: Select all

2022/03/11 18:50:03     WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7ffacc33caf0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pip/
2022/03/11 18:50:04     WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7ffacc33cd00>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pip/
2022/03/11 18:50:05     WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7ffacc33ceb0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pip/
2022/03/11 18:50:07     WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7ffacc33d060>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pip/
2022/03/11 18:50:11     WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7ffacc317790>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pip/
2022/03/11 18:50:11     Install packages from wheels
2022/03/11 18:50:11     Install packages from wheels [/volume1/@appstore/sabnzbd/share/wheelhouse/requirements.txt]
2022/03/11 18:50:11     Looking in links: /volume1/@appstore/sabnzbd/share/wheelhouse
2022/03/11 18:50:11     WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7f818660ef20>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/cheetah3/
2022/03/11 18:50:12     WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7f818660ed70>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/cheetah3/
2022/03/11 18:50:13     WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7f818660f730>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/cheetah3/
2022/03/11 18:50:15     WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7f818660f8e0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/cheetah3/
2022/03/11 18:50:19     WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7f818660fa90>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/cheetah3/
2022/03/11 18:50:19     Processing /volume1/@appstore/sabnzbd/share/wheelhouse/Cheetah3-3.2.6-cp310-cp310-linux_x86_64.whl
2022/03/11 18:50:19     WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7f818660f550>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pysocks/
2022/03/11 18:50:20     WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7f8186492380>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pysocks/
2022/03/11 18:50:21     WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7f81864927d0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pysocks/
2022/03/11 18:50:23     WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7f81864926e0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pysocks/
2022/03/11 18:50:27     WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'NewConnectionError('<pip._vendor.urllib3.connection.HTTPSConnection object at 0x7f8186492620>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')': /simple/pysocks/
2022/03/11 18:50:27     ERROR: Could not find a version that satisfies the requirement PySocks==1.7.1 (from versions: none)
2022/03/11 18:50:27     ERROR: No matching distribution found for PySocks==1.7.1
2022/03/11 18:50:27     Installed modules:
2022/03/11 18:50:27     certifi==2021.10.8
2022/03/11 18:50:27     distlib==0.3.4
2022/03/11 18:50:27     filelock==3.6.0
2022/03/11 18:50:27     platformdirs==2.5.1
2022/03/11 18:50:27     six==1.16.0
2022/03/11 18:50:27     virtualenv==20.13.0
2022/03/11 18:50:27     End service_postinst
2022/03/11 18:50:27     install sabnzbd 3.5.1-54 End postinst ret=[0]
2022/03/11 18:50:27     install sabnzbd 3.5.1-54 Begin start-stop-status start
2022/03/11 18:50:48     install sabnzbd 3.5.1-54 End start-stop-status start ret=[1]
2022/03/11 18:50:48     (system) trigger sabnzbd 3.5.1-54 Begin start-stop-status stop
2022/03/11 18:50:48     (system) trigger sabnzbd 3.5.1-54 End start-stop-status stop ret=[0]

It kind of sounds like a problem of DNS resolution ? not quite sure what could be. Any suggestion will be very welcome thanks!

Re: Problem when installing in synology: Temporary failure in name resolution

Posted: March 12th, 2022, 3:55 am
by safihre
This is during the install of the SynoCommunity package, not really a Sab problem but indeed it seems something is wrong with your dns of the NAS itself. Can you verify that's working correctly?
Have you also just tried installing it again? Maybe the dns issue is now resolved.