Connection Failed after clean install synology DSM7

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sjief
Newbie
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Posts: 5
Joined: February 9th, 2022, 4:09 am

Connection Failed after clean install synology DSM7

Post by sjief »

hello,

I switched from DSM6 to DSM7 on my synology nas. I reinstalled everything.

Seems like I cannot get an good connection. Download won't start.

Test to server seems successful, but still no public connection (see pictures).

Firewall on Synology is off. Used IP adres for newsserver, so no DNS problem.

Somebody idea what this could be?

Image

Image
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sander
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Posts: 9429
Joined: January 22nd, 2008, 2:22 pm

Re: Connection Failed after clean install synology DSM7

Post by sander »

I experience the same ... on very low-spec hardware.
Cause seems to be: specified timeout of 3.0 seconds in https://github.com/sabnzbd/sabnzbd/blob ... py#L58-L60

Your CPU is an Atom. So that could be the cause. If you set Logging to +Debug and restart SABnzbd, search for a line like this:

2022-02-09 11:06:59,516::DEBUG::[SABnzbd:1238] CPU Pystone available performance = 4416

4416 is very low spec. A modern Celeron is at 95.000, a i3 at 200.000 or so.
So I wonder about your Atom performance.

Another reason could: your DNS and/or Internet not working for your Synology.

EDIT:

a manual ip address goes OK:

Most of the time (5.8 second) is taken by just loading the library

Code: Select all

sander@nanopineo2:~/git/sabnzbd$ time python3 -c "from sabnzbd.getipaddress import *;  "

real    0m5.853s
user    0m5.297s
sys     0m0.558s
... find the ip addresses only takes 0.2 second

Code: Select all

sander@nanopineo2:~/git/sabnzbd$ time python3 -c "from sabnzbd.getipaddress import *; print('start');  localipv4() ; print(publicipv4()[:6]); print(ipv6()[:10]) "
start
163.15
2001:470:1

real    0m6.049s
user    0m5.320s
sys     0m0.591s
sjief
Newbie
Newbie
Posts: 5
Joined: February 9th, 2022, 4:09 am

Re: Connection Failed after clean install synology DSM7

Post by sjief »

After reinstalling SABnzbd, it start working :)

it still shows no public IP, maybe that is how it suppose to be?
User avatar
sander
Release Testers
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Posts: 9429
Joined: January 22nd, 2008, 2:22 pm

Re: Connection Failed after clean install synology DSM7

Post by sander »

sjief wrote: February 11th, 2022, 8:30 am After reinstalling SABnzbd, it start working :)

it still shows no public IP, maybe that is how it suppose to be?
If your DNS is not working, you get what you describe.

But, if the downloading is working for you ... good for you.
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