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SAB freezes or doesn't start downloading

Posted: June 28th, 2021, 9:17 am
by jojo1975A
Im currently using version 3.3.0 (3.3.1 doesnt work).
sometimes it looks like SAB is freezing. The donwloadspeed remains the same but no data is downloaden. In this case you see the download speed constant at e.g. 670 but the remaining time of te download doesnt change at all. It stays the same. after restarting SAB and/or restarting my computer it start working again. But later on it will stop again. And sometimes then i open SAB it will not start downloading. I have te restart several times to make it work again.

What can i do to prevent this?

Re: SAB freezes or doesn't start downloading

Posted: June 28th, 2021, 12:47 pm
by sander
On what hardware?

Any error messages?

Re: SAB freezes or doesn't start downloading

Posted: June 28th, 2021, 2:30 pm
by jojo1975A
on a windows computer.
and no error. It looks like it's working but it's not. The green bar besides the download speed is full (or emty if te download doen't start).

I didn't have this problem in the past and the rest of the software is the same as far is i know

Re: SAB freezes or doesn't start downloading

Posted: June 29th, 2021, 1:22 am
by sander
And if you refresh the browser tab with SAB in it ... does that result in an updated view?

Re: SAB freezes or doesn't start downloading

Posted: June 29th, 2021, 4:42 am
by jojo1975A
i don't think so. I don't know if i have tried that.