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Lost Connection to SABnzb... Part II
Posted: January 16th, 2021, 3:20 pm
by sabnovice
I'm glad that you solved the prior Connection problem, hopefully, you can do the same for me. I get the Lost Connection: every few seconds and am unable to download anything including a test_download. I suspect that there is a problem with SABnzb working with my NAS drive (N:). I tried using that as my preferred download location and SABnzb has not been happy since. I have edited my .ini file to go back to a local location but that doesn't seem to work either.
I am running Windows 10 Pro ver 10.0.19042 Build 19042, SABnzb 3.1.1 on a Dell Latitude E6530, i7-3540M CPU, 2 cores, 4 logical processors.
Thanks,
A
Re: Lost Connection to SABnzb... Part II
Posted: January 16th, 2021, 3:56 pm
by sander
After "Lost Connection to SABnzb" .... does SABnzbd come back? Or is it gone forever (until you restart SABnzbd)?
Re: Lost Connection to SABnzb... Part II
Posted: January 17th, 2021, 12:11 pm
by sabnovice
It continues to come back and then drop off. Restarting has no effect, the same situation occurs. My guess is that I have something set wrong in the .ini file. I have searched the web but haven't found any silver bullet.
Re: Lost Connection to SABnzb... Part II
Posted: January 18th, 2021, 4:28 am
by safihre
Can you first try to run it on your normal drive? Then you can also try to reset your settings:
https://sabnzbd.org/wiki/faq#freshstart
Re: Lost Connection to SABnzb... Part II
Posted: January 21st, 2021, 1:16 pm
by sabnovice
I have read through the document and didn't see anything that was amiss or pertained to my situation. I have tried a new indexer and set the SABnzb.ini to download to my C; drive. I am able to download NZBs that SAB picks up and downloads the correct file - that download takes forever because of the constant Lost Connection... problem.
Re: Lost Connection to SABnzb... Part II
Posted: January 21st, 2021, 2:39 pm
by sander
It happens to me if SAB is very busy. Or the connection to SAB is bad (which is unlikely if you run SAB on your PC)
Re: Lost Connection to SABnzb... Part II
Posted: January 26th, 2021, 2:14 pm
by sabnovice
It is still happening even late in the evening when I am not doing anything on the computer and SAB is idle. It just loses connection and then comes back.
Re: Lost Connection to SABnzb... Part II
Posted: January 27th, 2021, 8:12 am
by safihre
Can you enable Debug logging and then after it happens again share the logs for that time?
Re: Lost Connection to SABnzb... Part II
Posted: January 27th, 2021, 3:25 pm
by sabnovice
Sure, where do I enable the Debug logging?
Re: Lost Connection to SABnzb... Part II
Posted: January 29th, 2021, 3:43 pm
by safihre
In the Status and Interface settings window, the wrench icon 🛠. There is also the button Show Logging to download the logs after it happens again.
Re: Lost Connection to SABnzb... Part II
Posted: January 30th, 2021, 10:29 am
by sabnovice
I have a log file for you, how do I upload it?
Re: Lost Connection to SABnzb... Part II
Posted: January 31st, 2021, 1:48 am
by safihre
You can send it to me at
safihre@sabnzbd.org
Re: Lost Connection to SABnzb... Part II
Posted: January 31st, 2021, 11:21 am
by sabnovice
It'll be in your mail very soon. And thank you for your help.