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SAB log shows successful download file but missing from folder

Posted: January 1st, 2021, 9:18 pm
by lazyk
High level: SAB downloaded a file on my Pi, and I don’t know where it is.

Hi there, here are some details:
* I just setup a Raspberry Pi 4 with NOOBS, Docker, and installed SABnzbd, and sonarr.
* I have an external storage drive connected to my Windows 10 PC
* I mapped my Pi in Windows (not really needed)
* I mounted my Windows drive on my Pi
* SAB Folders are setup to have the Download/incomplete & complete on my mounted Windows storage drive
* From Pi I can "cd" into directories on Windows external storage drive

Now
* I used sonarr to download something
* SAB showed download in queue, and upon completion, it shows Completed in History

BUT
* When I look in the Windows drive/download/complete folder I dont see it.
* I looked many places and dont see it.
* I downloaded a new file, and WHILE It was downloading, I checked the "download/incomplete" folder and there was nothing there, even though the final was still being downloaded
* I checked SAB logs WHile the file was being downloaded (and after) and it showed file directory as download/incomplete, but while downloading still, I checked 'incomplete' folder and it was still empty.
* so these files are downloading somewhere, and I dont see them. SAB gui says they should be in the download/complete folder. But I dont see it.

Re: SAB log shows successful download file but missing from folder

Posted: January 1st, 2021, 10:13 pm
by lazyk
Had my sab's log info here, but decided to remove it as it has some config info

Re: SAB log shows successful download file but missing from folder

Posted: January 2nd, 2021, 12:56 am
by sander
Your log says your download is in "config/winpi/Downloads/complete/test_download_100MB". That is a relative folder, ie subfolder.

But, easier, in SAB, in History, on the right hand side, click on the drop down arrow ... and SAB will tell you where your download is.

Re: SAB log shows successful download file but missing from folder

Posted: January 2nd, 2021, 2:06 am
by lazyk
Thanks for the suggestion, I checked the drop down arrow and it showed:
Path/config/winpi/Downloads/complete/test_download_100MB/sometestfile-100MB.bin

And after stepping away, watching some Cobra Kai, and returning, and looking again after reading your post, voila.
Seems I never properly mounted my windows storage drive on my Pi.
Will need to learn how to do so within my docker.

Thanks sander!

Re: SAB log shows successful download file but missing from folder

Posted: January 2nd, 2021, 3:51 pm
by lazyk
So Encyclopedia Brown solved the case of the missing files. the dir which I 'mounted from' "winpi/SAB/Downloads/complete" to Windows didn’t have the files from SAB placed on the mounted 'path' to windows, no.

instead SAB downloaded and used the Pi directory "winpi/Downloads (on Pi)/complete (on Pi)" and I could not "see" the linux directories and files because of the mount.

When I umount winpi, to unmap to windows, then I could see the linux directory "winpi/SAB/Downloads/complete (on Pi)".

NOW, I need to figure out how to map/mount properly and how to configure SAB properly to download/complete to windows storage drive instead of 'hidden' linux on my Pi.