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error from sonarr

Posted: September 23rd, 2020, 11:08 am
by jwhitt12
I am running with ubuntu 18.04.5 and sabnzbdplus 3.1.0Beta2

my log file is at: https://pastebin.com/P87shbxQ

Sonarr just sent me "Download clients unavailable due to failures: sabnzbdplus"

I haven't a clue as to what is going on. This thing has been running fine for a very long time.

Any thoughts would be of value - thank you...............

Re: error from sonarr

Posted: September 23rd, 2020, 12:19 pm
by safihre
What happens when you test the connection in Sonarr Download Clients settings?
Can you verify your settings in both sabnzbd and sonarr?
Nothing much changed with the connection handling, so I am suspecting a problem on your machine. Maybe a new virusscanner or other security software.

Re: error from sonarr

Posted: September 23rd, 2020, 4:01 pm
by jwhitt12
Thank you for the reply....

I should have included this. I checked the connection (pressed test) and it was just fine.
As far as I can tell everything looks ok. One of my problems is that I have been using this for years and haven't messed with anything
I am using linux with no security software except that which is built in

The strange thing is that this one is not always. it works and then it doesn't and that bothers me as it probably should be one way or the other. Once something works I simply do not mess with it. I also noticed, when I checked my version that I am using a beta version which I think I will change right now and setup my system to not let that happen.

Re: error from sonarr

Posted: September 24th, 2020, 2:08 pm
by safihre
If you check our wiki, it shows how to switch to the nobetas version of the PPA!
But if the connection test works, it shouldn't complain..

Re: error from sonarr

Posted: September 25th, 2020, 3:02 pm
by jwhitt12
Thanks for the replies!

I swear I replied to this. I screwed up and its working fine now. Sonarr had the wrong address to get to sabnzbd, I fixed it and its working fine and I am embarrassed! I have no idea who or how but it had to be me. Getting old I fear. Apologies!

Thanks again!