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Cannot log into SABnzbd

Posted: July 5th, 2020, 2:04 pm
by Ropie58
Hi guys,

I had to make a clean install on my Windows 10 Home computer. Once done, I again wanted to reinstall SABnzbd and of course using my username and password which were provided to me by my Usenet server: I-Telligent. nl. However, the username and/or (the combination of?) the password seem not to be accepted anymore. That is, inside the settings I had to fill in the required fields with my username and password as well, and after saving my settings, the program restarted and showed me its Login screen which naturally required filling in my username and password. After that a red square appeared on the screes which said (in Dutch): "Login error. Please check your username and password." And believe me, I did that a thousand times!

Does any of you have an idea why my Login settings are no longer accepted or what I am probably missing here? Could it be caused by the clean install? I mean, could it be that SABnzdb does not accept my reinstalled SSD anymore in combination with my (old?) username and password, as in: they should be renewed?

I also tried installing SABnzdb with my first and "original" version (SABnzbd-2.3.1) as well as the latest version (SABnzbd-2.3.9). But nothing works.

I hope you guys can help me out here. I posted in English, hoping for a greater reach, but if your answer would be in Dutch, it would be just as perfect.

Looking forward to your reply.

Cheers!!

Robert. 😉

Re: Cannot log into SABnzbd

Posted: July 5th, 2020, 3:12 pm
by OneCD
Hi and welcome to the forum.

You're confusing the SABnzbd UI login with the Usenet server login for I-Telligent. ;)

  • Your UI login is typically set as something like: [admin:password] and is known only to you.
  • Your Usenet server login details are emailed to you from the Usenet service provider (I-Telligent). Once you've logged into SABnzbd, navigate to the SABnzbd config pages, then add a new server and include the details shown in the email.

Re: Cannot log into SABnzbd

Posted: July 5th, 2020, 5:21 pm
by Ropie58
Hi,

I already posted a comment (Cannot log into SABnzdb-2) on your reply that I was still confused, but now I can tell you that after surfing some more on the internet, it finally hit me what you said. So now, I'm glad to inform you that I did see where I went wrong. Everything is working just fine again.

Thanks for your help. 👍

Cheers!

Robert. 😉

Re: Cannot log into SABnzbd

Posted: July 5th, 2020, 5:28 pm
by OneCD
No worries Robert. :)