SABnzbd Forums

I have been receiving the following 2 error messages recently, which never happened before - "Error removing /Users/(MyName)/Downloads/AutoNZB-XXXXX.nzb" and "Failed making /Users/(MyName)/Downloads/Incomplete/AutoNZB-XXXXX.nzb"

I am running this application on Safari 12.2.1 on Mac OS Sierra. The SAB version I have is 2.3.9. As mentioned, I have not had any issues until recently. Any suggestion would be appreciated.

Thank you in advance.

This usually indicates a permissions problem. Updates of macOS sometimes cause this.
Double check that the SABnzbd application has full permission to access Downloads and all the sub-folders.

Thank you for coming back so quickly.

Sorry about this but I am a novice when it comes to this. How do I go about checking the permissions?

Thanks again.

Does it help if you shutdown SABnzbd and start it again? Or just restart your device?
You can right click the Downloads folder and then pick something like Show Information, in the bottom is the permissions section.

i have tried shutting down SAB and rebooting but unfortunately, it doesn't work. I have tried to past my logs here but the message boards detect URLs in the logs. Lastly, the permissions set to the Complete and Incomplete folders is set at Read and Write at the User Level. I am at wits end.

Do you have a virusscanner maybe?

I have an anti virus software running in the background. How does that affect the performance? I have had this anti virus software running together with SABnzbd concurrently with no issues. I just tried deleting the software, download a new one and installed it but that didn't work.

It could be that the antivirus is blocking the removal of the file, because it is still scanning it.
Maybe you can exclude /Users/(MyName)/Downloads from being scanned?