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HELP BY INSTALL / Cannot access the user profile.

Posted: April 13th, 2020, 1:55 pm
by tomarere
GOODEVENING

i download the programm and install the programm but i ge the following message:

SABnzbd detected a fatal error:
Cannot access the user profile.

Please start with sabnzbd.ini file in another location

Program did not start!

Can someone help me ????????

Re: HELP BY INSTALL / Cannot access the user profile.

Posted: April 15th, 2020, 1:46 am
by safihre
How do you run the program?
What operating system do you use?

Re: HELP BY INSTALL / Cannot access the user profile.

Posted: April 19th, 2020, 3:26 pm
by tomarere
windows 10 en i download the programm and follol intructions from website

Re: HELP BY INSTALL / Cannot access the user profile.

Posted: April 23rd, 2020, 1:57 pm
by safihre
Use this installer: https://github.com/sabnzbd/sabnzbd/rele ... -setup.exe
Then, start SABnzbd from Start menu.
A restart of Windows could also help.

Re: HELP BY INSTALL / Cannot access the user profile.

Posted: April 25th, 2020, 9:59 am
by tomarere
SABnzbd detected a fatal error:
Cannot access the user profile.

Please start with sabnzbd.ini file in another location

Program did not start!

also the same error

what is wrong than i did the same as you requested in your answer

Re: HELP BY INSTALL / Cannot access the user profile.

Posted: April 27th, 2020, 1:20 am
by safihre
Can you right click SABnzbd and click Run as Administrator?

Re: HELP BY INSTALL / Cannot access the user profile.

Posted: April 28th, 2020, 3:14 am
by tomarere
yes i can

Re: HELP BY INSTALL / Cannot access the user profile.

Posted: April 28th, 2020, 3:17 am
by tomarere
i did it as administrator and get the same fault.

can you take over my computer and look for you self ?

Re: HELP BY INSTALL / Cannot access the user profile.

Posted: May 12th, 2020, 1:48 pm
by tomarere
hello is there someoen who can help me please ???????????????

Re: HELP BY INSTALL / Cannot access the user profile.

Posted: May 13th, 2020, 6:46 am
by safihre
We can't really help you from a distance! This is really a strange bug that is caused by some security on your system.