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Getting this error on a lot of downloads

Posted: November 23rd, 2019, 4:52 pm
by mach1ne
I'm getting a lot of files downloading ok but it then fails the processing part when moving the file to my storage, it seems to be when it is looking up tvdb.
Full message below:

Loading config from /usr/local/sabnzbd/var/scripts/autoProcessTV.cfg

Opening URL: http://192.168.1.39:8083/home/postproce ... .264-NTb.1
Processing folder: /volume2/downloads/complete/Mr.Mercedes.S03E10.Burning.Man.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.1

Processing /volume2/downloads/complete/Mr.Mercedes.S03E10.Burning.Man.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.1/Mr.Mercedes.S03E10.Burning.Man.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv (Mr.Mercedes.S03E10.Burning.Man.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.nzb)
Found result in history: (327109, 3, [], 64)
Parsed Mr.Mercedes.S03E10.Burning.Man.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb into Mr Mercedes - S3E10 - Burning.Man.1080p.AMZN.WEB-DL.DDP5.1.H.264 (NTb) [ABD: False]
Looking up Mr Mercedes in the DB
Checking scene exceptions for a match on Mr Mercedes
Looking up name Mr Mercedes on TVDB
Processing failed for /volume2/downloads/complete/Mr.Mercedes.S03E10.Burning.Man.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.1/Mr.Mercedes.S03E10.Burning.Man.1080p.AMZN.WEB-DL.DDP5.1.H.264-NTb.mkv: Post Processor returned unhandled exception: There is no item named 'en.xml' in the archive

Re: Getting this error on a lot of downloads

Posted: November 23rd, 2019, 5:02 pm
by OneCD
Not a SABnzbd issue.

This error started occurring when TVDB changed their API a short while ago. Still haven’t seen a fix yet. :(

Re: Getting this error on a lot of downloads

Posted: November 23rd, 2019, 5:09 pm
by mach1ne
Oh i see...That'll explain it then. Is there a way to manually sort this? When this happens the files are deleted and i have no way of manually renaming and dumping them into the correct folder.

Re: Getting this error on a lot of downloads

Posted: November 23rd, 2019, 5:37 pm
by OneCD
Sorry, I'm unable to advise further. :(

My SickChill installation throws this error, but still post-processes correctly.

Re: Getting this error on a lot of downloads

Posted: November 23rd, 2019, 6:21 pm
by mach1ne
ok thanks mate...