par2j64 crashes on Windows 10

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
stephanstricker
Newbie
Newbie
Posts: 3
Joined: December 15th, 2017, 5:52 am

par2j64 crashes on Windows 10

Post by stephanstricker »

I am using SABnzb for quite a while now and a few month back it started to give me an error message in Windows 10 saying par2j64.exe crashed.
I updated to the latest version 2.3.2RC2 [df5a85f] and still no luck. The error seems to happen at the end of a repair process. When I hit close
SABnzb move on to the next file. Has anybody seen this error before?

Stephan
Top
User avatar
safihre
Administrator
Administrator
Posts: 5678
Joined: April 30th, 2015, 7:35 am
Contact:
Contact safihre

Re: par2j64 crashes on Windows 10

Post by safihre »

We had some reports, it was specific to very large downloads (50GB+).
Is there a specific type of files where this happens on for you?
Do you have a virusscanner?
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
Top
stephanstricker
Newbie
Newbie
Posts: 3
Joined: December 15th, 2017, 5:52 am

Re: par2j64 crashes on Windows 10

Post by stephanstricker »

Thanks for the quick reply. This also happens to files that are about 1GB large. I use Kaspersky but I do so for a long time. Is there any kind of log that I can send you? It only happens when it tries to repair a file. Other files work fine.

Stephan
Top
User avatar
safihre
Administrator
Administrator
Posts: 5678
Joined: April 30th, 2015, 7:35 am
Contact:
Contact safihre

Re: par2j64 crashes on Windows 10

Post by safihre »

Could you try again but then disable Kaspery and any other malware etc scanners?
If it still fails, could you send me the NZB at safihre@sabnzbd.org, and maybe include the names of the newsserver you use so I can reproduce on my Win10 system.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
Top
stephanstricker
Newbie
Newbie
Posts: 3
Joined: December 15th, 2017, 5:52 am

Re: par2j64 crashes on Windows 10

Post by stephanstricker »

Seems like it was related to my incomplete folder being on a network drive. Thanks to safihre for looking at the logs.

Stephan
Top
Post Reply

Return to “General Help”