SABnzbd Forums

I installed sabnzbd on Ubuntu 16.04, but it won't allow me to select a completed download directory, returning 'Cannot create complete_dir folder /media/downloads/complete"

Log shows: 2017-11-03 02:36:21,302::ERROR::[misc:524] complete_dir directory: /media/downloads/complete error accessing

The directories were mounted and available prior to installing sabnzbd.

To avoid any issues (I know it's not ideal) I ran chmod -R 777 on /media/downloads/complete, but I still get the same error. htop shows sabnzbd running as user "mozab" (a sudo user), and I ran the chmod -R command as the same mozab user.

Not sure where else to go from here.

Are you sure the directory-path is correct? I remember there being users where the lowercase/uppercase difference actually mattered.

Yeah Linux does tend to complain about upper/lowercase, but I'm certain that's not an issue here. I just used the pop-up folder picker after you click on "browse," so it knows the exact path.

Would it matter that the completed downloads path is not in the same tree as the "Default Base Folder" path?

Default Base Folder path: /home/mozab
Completed Downloads Folder: /media/downloads/complete

Indeed it can be any folder.
Have you tried on the command-line: Before starting SABnzbd?

I saw your other post from before: viewtopic.php?f=16&t=22749&p=112352#p112352 where you also had directory permissions/path pronlems.

Haha, man... my post history is so embarrassing

The test failed which means user mozab doesn't have access, but like I said, I chown -R 777'ed the entire thing as user:mozab. So I have no idea what else to try.

It failed due to permissions, or because the path doesn't exists?

Must have been a permissions issue. I reinstalled as root and the folder selection went fine. I still receive "write error, disk full?" errors about 5% of the time for some reason, but at least it's progress.

Are you on 2.3.1? We fixed some false-positives for the write-errors.

Yup, on v2.3.1. I can live with 5% for now .

Thanks!