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SABnzbd 2.3.0 Not Starting - MacOS 10.11.6/Python 2.7.10

Posted: September 26th, 2017, 10:57 pm
by kylemw
When trying to start SABnzbd 2.3.0, from the Applications folder, or from the command line things fall over.


Version: 2.3.0
OS: MacOS 10.11.6
Install-type: OSX.app from .dmg
Skin (if applicable): Default (Glitter dark)
Firewall Software: None
Are you using IPV6? no
Is the issue reproducible? yes


Downloaded twice from SABnzbd.org


Top of the crash report, when started from the Applications Folder:
Process: SABnzbd [9818]
Path: /Applications/SABnzbd.app/Contents/MacOS/SABnzbd
Identifier: SABnzbd
Version: 2.3.0 (0.0.0)
Code Type: X86-64 (Native)
Parent Process: bash [9791]
Responsible: Terminal [9789]
User ID: 501

Date/Time: 2017-09-23 06:13:33.632 -0700
OS Version: Mac OS X 10.11.6 (15G1611)
Report Version: 11
Anonymous UUID: 215D042D-328F-3BDF-80BA-AF6E45FF6210


Time Awake Since Boot: 150000 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Dyld Error Message:
Symbol not found: _getentropy
Referenced from: /Applications/SABnzbd.app/Contents/Frameworks/Python.framework/Versions/2.7/Python (which was built for Mac OS X 10.12)
Expected in: /usr/lib/libSystem.B.dylib

<snip>
------------

When being started from the command line:
Nimitz:MacOS kyle$ ./SABnzbd
dyld: lazy symbol binding failed: Symbol not found: _getentropy
Referenced from: /Applications/SABnzbd.app/Contents/Frameworks/Python.framework/Versions/2.7/Python (which was built for Mac OS X 10.12)
Expected in: /usr/lib/libSystem.B.dylib

dyld: Symbol not found: _getentropy
Referenced from: /Applications/SABnzbd.app/Contents/Frameworks/Python.framework/Versions/2.7/Python (which was built for Mac OS X 10.12)
Expected in: /usr/lib/libSystem.B.dylib

Trace/BPT trap: 5
Nimitz:MacOS kyle$
So, I'm thinking, possibly, a broken Python installation? Need a Python update? (apparently 2.7.14 is available)

In the meantime, SABnzbd 2.2.1 is functioning quite nicely.


Kyle


[Edit:] This is from the Config page of v2.2.1:
Python Version: 2.7.13 (v2.7.13:a06454b1afa1, Dec 17 2016, 12:39:47) [GCC 4.2.1 (Apple Inc. build 5666) (dot 3)] [US-ASCII]
OpenSSL: OpenSSL 0.9.8zh 14 Jan 2016 [TLS v1, SSL v3, SSL v2]

Re: SABnzbd 2.3.0 Not Starting - MacOS 10.11.6/Python 2.7.10

Posted: September 27th, 2017, 1:14 am
by safihre
So you downloaded them again today/yesterday? Indeed there was something wrong with the first version for macOS, but that should be fixed in new downloads since Sunday.

Do you use HTTPS for sabnzbd?

Re: SABnzbd 2.3.0 Not Starting - MacOS 10.11.6/Python 2.7.10

Posted: September 27th, 2017, 3:01 am
by kylemw
Poof! All fixed!

Latest download was the trick, Thank You!

And yes, HTTPS is my default wherever possible.

SABnzbd 2.3.0 purring like a kitten.

Kyle

Re: SABnzbd 2.3.0 Not Starting - MacOS 10.11.6/Python 2.7.10

Posted: September 27th, 2017, 3:27 am
by safihre
Great :)