Sab running very slow, timing out and failing to grab urls periodically

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fearless
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Sab running very slow, timing out and failing to grab urls periodically

Post by fearless »

Hi all, got various issues with Sab since updating to 2.0.0, hopefully someone might be able to help me out

Version: 2.0.0 [55c4bef]
OS: FreeNAS 9.10.2-U5
Install-type: NAS package
Firewall Software: Unsure, maybe none
Are you using IPV6? no
Is the issue reproducible? yes

So I had an issue a few months ago with FreeNAS where I'd get an error if I tried to update SAB, was getting a PBI error and it worked fine no issues but I couldn't stand seeing it out of date, bit of internet research and I was told to delete the storage inside the jails, delete the plugin and reinstall with the GUI. This all went through except now SAB wouldn't start at all by pressing the little "On" switch and I had to run a command in Shell to get it to start but god it took forever.

Now it's running if I click on the settings the page will time out and then refresh about 5 seconds later on the settings page, same if I upload an NZB it will freeze, time out then refresh with the NZB partially downloaded.

I'm now getting URLGRABBER errors when receiving fetch commands from Sickrage, never had any of these issues before updating and looking for a little bit of advice or help as I'm not an expert of Python/FreeNAS as a friend set it up and he says it's a little beyond his knowledge now.

Any help would be greatly appreciated. I can provide logs if I'm told where to look for them.

Thanks
Luke
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safihre
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Re: Sab running very slow, timing out and failing to grab urls periodically

Post by safihre »

Do you have Sabyenc installed? You should have gotten a message about this at startup.
This module makes 2.0.0 loads faster but might be slower if it's not present.
Also, you should get 2.1.0, it includes several bugfixes.
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
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fearless
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Re: Sab running very slow, timing out and failing to grab urls periodically

Post by fearless »

I don't, and I can only upgrade as far as the GUI will let me as far as I'm aware? It'll come up on the GUI that an update is available and will update it for me. I'm assuming it's because people need to make it compatible with FreeNAS so it's always a couple of stages behind
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safihre
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Re: Sab running very slow, timing out and failing to grab urls periodically

Post by safihre »

Ah, we don't maintain this package so I wouldn't know exactly.
From Google I see there is also a Docker for SABnzbd on FreeNAS, maybe you can try that? https://hub.docker.com/r/freenas/sabnzbd/
If you like our support, check our special newsserver deal or donate at: https://sabnzbd.org/donate
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