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Updated and cannot start process - fixed once but can't now!

Posted: June 9th, 2017, 5:03 pm
by ccfc1986
Hey all,

I am getting the 'package cannot start' error when trying to start the SAB package through the GUI since the last update.

In the command line i can try to start it using:

sabnzbd@HomeMediaServer:~$ /var/packages/sabnzbd/scripts/start-stop-status start
Starting SABnzbd ...
Password:
su: Permission denied

But i get the permission error - i have added teh sabnzbd user to the /etc/shadow folder but i don't know what the default user password is to get past this prompt (i am assuming that is why i am getting the permissions error!). Can anyone tell me what the user password might be? I have tried 'sabnzbd' ... anything else you could recommend? I noticed i cannot change the users password even if i am root using 'passwd sabnzbd'.

Thoughts? Thanks for your help.

Re: Updated and cannot start process - fixed once but can't

Posted: June 10th, 2017, 11:24 am
by ccfc1986
To clarify - this is on a Synology NAS.

When trying to run it with just sudo - i get this:

ash-4.3# sudo /var/packages/sabnzbd/scripts/start-stop-status start
Starting SABnzbd ...
env: /usr/local/sabnzbd/env/bin/python: No such file or directory

The directory is NOT in that path - i got a copy of a working copy from a friends system. I put it in place and did a chown -R sabnzbd env. I now get the following message:

ash-4.3# sudo /var/packages/sabnzbd/scripts/start-stop-status start
Starting SABnzbd ...
env: /usr/local/sabnzbd/env/bin/python: Permission denied

Any help? Thank you.

Re: Updated and cannot start process - fixed once but can't

Posted: June 10th, 2017, 2:01 pm
by safihre
Does it have execute permissions?

Also, for Synology we kind of only semi support SynoCommunity packages, I am not sure how you installed your current version?