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WHS: Can't access sabnzbd from LAN after reboot/windows update. [Solved!]

Posted: June 14th, 2009, 8:09 pm
by BoboTheBear
I installed sabnzbd as a service on my Windows Home Server about 2 weeks ago and it's been working flawlessly.

Today I installed some Windows Updates and had to reboot. Since the reboot, I can't access it from other computers on my network like I used to. It seems to work fine on the computer it's installed on.

I'm thinking it's something very simple I'm overlooking. Any help please?

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 15th, 2009, 3:03 am
by shypike
Check the Windows firewall settings.
Or doesn't Homeserver have firewall?

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 15th, 2009, 9:51 pm
by BoboTheBear
Sabnzbd is properly listed in the "exceptions" tab for Windows Firewall. I remember getting a pop up warning the first time I tried to connect across my lan. Do I need to add a port setting to it in the firewall? I didn't have to before and it was working fine.

Anything else I can check?

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 16th, 2009, 2:21 am
by shypike
Exceptions are program-based or port based.
I would create both entries.
And check the range of each exception (lan vs. wan).

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 16th, 2009, 5:19 am
by sander
BoboTheBear wrote: I installed sabnzbd as a service on my Windows Home Server about 2 weeks ago and it's been working flawlessly.

Today I installed some Windows Updates and had to reboot. Since the reboot, I can't access it from other computers on my network like I used to. It seems to work fine on the computer it's installed on.

I'm thinking it's something very simple I'm overlooking. Any help please?
1) Has the WHS received another LAN IP address? Can you 'ping' the WHS from another system on your LAN?

2) You say you can access SAB locally. I guess you do that using the URL http://localhost:8080/sabnzbd, right? Can you access SAB locally via the LAN IP address, like http://192.168.1.23:8080/sabnzbd/  (where you have to fill out the IP address of the WHS, which you can see via 'ipconfig')

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 16th, 2009, 12:08 pm
by BoboTheBear
sander wrote:
BoboTheBear wrote: I installed sabnzbd as a service on my Windows Home Server about 2 weeks ago and it's been working flawlessly.

Today I installed some Windows Updates and had to reboot. Since the reboot, I can't access it from other computers on my network like I used to. It seems to work fine on the computer it's installed on.

I'm thinking it's something very simple I'm overlooking. Any help please?
1) Has the WHS received another LAN IP address? Can you 'ping' the WHS from another system on your LAN?

2) You say you can access SAB locally. I guess you do that using the URL http://localhost:8080/sabnzbd, right? Can you access SAB locally via the LAN IP address, like http://192.168.1.23:8080/sabnzbd/  (where you have to fill out the IP address of the WHS, which you can see via 'ipconfig')

IP address for the WHS has been fixed in the router. I can access it across the lan as WHS backups and the file shares are accessible.

Yes, localhost:8080/sabnzbd works fine. However, if I try ipaddress:8080/sabnzbd on the machine it's installed on, it doesn't work and I get a timeout (same as trying to access it from another computer on LAN). Is this the prob? How can I fix this then?

Thanks for the help!

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 16th, 2009, 12:58 pm
by sander
Well, let's do this step by step:

On the WHS, what does "ipconfig" show you. Post the output here.

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 16th, 2009, 1:01 pm
by BoboTheBear
Thanks for taking the time to help me troubleshoot this. I'm at work atm and will run ipconfig when I get home tonight.

Thanks again :)

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 16th, 2009, 7:54 pm
by BoboTheBear
ipconfig confirms

192.168.1.123 ip
255.255.255.0 subnet
192.168.1.1 gateway

Again, I fixed the IP address for this computer in my router.

localhost:8080/sabnzbd/ works on the computer itself.
192.168.1.123:8080/sabnzbd/ does not work on the computer itself, or from any other computer on the lan.

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 17th, 2009, 12:22 am
by sander
Question 1:
What's the result of (post output here):

Code: Select all

ping 192.168.1.123

Question 2:
What's filled out at "SABnzbd Host: Host SABnzbd should listen on.", which you can probably find at http://localhost:8080/sabnzbd/config/general/

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 17th, 2009, 12:26 pm
by BoboTheBear
sander wrote: Question 1:
What's the result of (post output here):

Code: Select all

ping 192.168.1.123

Question 2:
What's filled out at "SABnzbd Host: Host SABnzbd should listen on.", which you can probably find at http://localhost:8080/sabnzbd/config/general/
I'll report back on Question 1 tonight. For Question 2 it's set to "localhost". I actually tried changing that to "192.168.1.123" but I remember it reverting back to localhost after I saved and restarted.

edit: After thinking about this some more and re-reading the original setup guide I found here http://www.wegotserved.co.uk/wiki/index ... ome_Server this has to be the problem. I need to figure out why it's not saving the settings...

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 17th, 2009, 2:16 pm
by switch
By default sabnzbd only listens on localhost. You need to tell it to listen on something else if you want external access.

What is the host currently set to on config>general. You want to set it to 0.0.0.0 or leave it blank for it to be accessed by your IP address after restarting SABnzbd.

Re: WHS: Can't access sabnzbd from LAN after reboot/windows update.

Posted: June 18th, 2009, 1:44 am
by BoboTheBear
I wanted to give big thanks as I finally got it working now.

For whatever reason, it would never save when I changed Host from localhost to IP address. I just left that field blank and it works after the restart now.

I knew it had to be something really dumb/simple. Thanks again!