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SABnzbd stopped working after last update
Posted: November 28th, 2016, 4:54 pm
by aladinsane
Seeing weird heartbeat pattern in the bandwidth graph. Every 30 seconds i get a spike in "activity" and then nothing. All my downloads appear to be stalled. (See
https://www.dropbox.com/s/dylqsqkul3o0p ... e.PNG?dl=0)
Have a couple of different Usenet servers. Tried both on and off. Re-ran the update. Restarted,
Anyone have any ideas?
Re: SABnzbd stopped working after last update
Posted: November 28th, 2016, 5:21 pm
by aladinsane
And now I'm getting "Suspect error in downloader"
Re: SABnzbd stopped working after last update
Posted: November 28th, 2016, 6:09 pm
by sander
Which operating system, which version of SABnzbd?
In the Server Settings, if you click on "Test Server", what do you get?
Set SABnzbd's logging to +Debug, and retry. It should give more info in the logging.
FWIW: you get "Suspect error in downloader" in __request_article() with an uncaught error. That's very unusual.
Re: SABnzbd stopped working after last update
Posted: November 28th, 2016, 7:34 pm
by aladinsane
1. Win 10
2. 1.1.1 [33a7874]
3. Connection Successful! from both Usenet servers (fired up a 2nd one as part of troubleshooting_
4. Looking through the log, I see:
Code: Select all
2016-11-28 18:35:49,311::ERROR::[downloader:785] Suspect error in downloader
2016-11-28 18:35:49,311::INFO::[downloader:786] Traceback:
Traceback (most recent call last):
File "sabnzbd\downloader.pyo", line 776, in __request_article
File "sabnzbd\newswrapper.pyo", line 366, in body
File "<string>", line 4, in sendall
SysCallError: (10053, 'Software caused connection abort')
2016-11-28 18:35:49,311::INFO::[downloader:732] Thread 1@news.xlned.com: server broke off connection
EDIT: On further review, the log snippet appears 18 times in sabnzbd.log
Re: SABnzbd stopped working after last update
Posted: November 28th, 2016, 8:08 pm
by sander
SysCallError: (10053, 'Software caused connection abort')
indicates a Windows network problem. It's usually when a connection drops out during a read. Possible causes: network, router, firewall, virusscanner, MTU size, etc. In other words: hardcore network stuff. :-(
See
https://forums.sabnzbd.org/viewtopic.php?f=2&t=20425 for the same (?) problem, but alas no feedback from the poster (quite annoying).
Code: Select all
WSAECONNABORTED 10053
Software caused connection abort.
An established connection was aborted by the software in your host computer, possibly due to a data transmission time-out or protocol error.
Re: SABnzbd stopped working after last update
Posted: November 29th, 2016, 2:25 am
by safihre
Try going back to 1.1.0. Could just be a firewall or virusscanner, for example Avast is known to not like sabnzbd and usenet traffic.
Re: SABnzbd stopped working after last update
Posted: November 30th, 2016, 1:42 am
by sander
@aladinsane, any update?
Re: SABnzbd stopped working after last update
Posted: December 1st, 2016, 7:45 am
by aladinsane
Hey guys n gals... haven't thought about this in a while, have had a bit of a week. I just uninstalled 1.1.1 and reinstalled 1.1.0. Still seeing similar behaviour. Didn't do the full "Remove settings". I'll have a whack at a complete uninstall this evening after work.
Virus scanner situation hasn't changed..
I do appreciate the help
Re: SABnzbd stopped working after last update
Posted: December 1st, 2016, 5:42 pm
by aladinsane
Ok blew everything away, reset up in 1.1.0. All gtg.
Added bandwidth limit settings. Saw same unwanted behaviour. Removed bandwidth limits, back to all good.
Thanks for the feedback everyone. Not sure how my (forgotten) changes to bandwidth limits caused this (DL speed is 112.4 Mbps, so had in 11 for Max line speed, and then 70% for Percentage) but there we are.
Re: SABnzbd stopped working after last update
Posted: December 1st, 2016, 5:51 pm
by aladinsane
Well. I feel like an idiot. You need to put in the M.
Never mind. Thanks for the help, sorry for wasting everyone's time.
Re: SABnzbd stopped working after last update
Posted: December 2nd, 2016, 2:23 am
by safihre
In 1.1.1 it should show you a nice dropdown-thingy where you select MB/s or KB/s etc
Re: SABnzbd stopped working after last update
Posted: December 2nd, 2016, 11:24 am
by sander
aladinsane wrote:Ok blew everything away, reset up in 1.1.0. All gtg.
Added bandwidth limit settings. Saw same unwanted behaviour. Removed bandwidth limits, back to all good.
Thanks for the feedback everyone. Not sure how my (forgotten) changes to bandwidth limits caused this (DL speed is 112.4 Mbps, so had in 11 for Max line speed, and then 70% for Percentage) but there we are.
So your statement is that if the bandwidth is set to 11 bits/second (instead of 11 Mbit/second), that you get the 10053 winsock error?
I have no Windows, so I can't verify this. @safihre: can you?
Re: SABnzbd stopped working after last update
Posted: December 2nd, 2016, 4:01 pm
by aladinsane
To be precise: I put "11" in the max line speed and '70' Percentage of line speed.
but... I just did that again now and it appears to be working fine. Really slowly as you'd expect, but not getting any of the errors.
