SABnzbd Forums

I am having a crashing issue with the latest beta build. The entire system (VM SABnzbd running in) freezes and I am forced to do a hard power off and on. At one point I had to move all the files in the post processing folder to even get the system to stay up for longer then 10 mins. This happens when post processing large files (3gb+). Below is the last 5 mins of my log file as well as my configuration.

Host Config
Dell Inspiron 410
AMD Phenom(tm) II P960 Quad-Core Processor 1.8GHz
8GB Memory
Mobility Radeon HD 5430
Samsung SSD 850 Hard Drive
Ubuntu 16.04.1 LTS
VirtualBox 5.1.8r111374
Plex 2.10.5

VM Config
2 vCPU's with no cap
2GB Memory
16MB Video Memory
Ubuntu 16.04.1 LTS
Python 2.7.12
SABnzbd 1.1.1RC2
SickRage v2016.10.20-1
CouchPotato 4a0999d9

Also as a side note the parser that removes passwords from the log file has an issues as well. It seems that it is having trouble with "@" signs. For example if (which it is not) my password was home@HOMETOWN1 the parser will remove home and leave @HOMETOWN1.

Logfile

http://pastebin.com/pw05K94y

Config

http://pastebin.com/qEGdjGZS

Edit: All files stored on a ReadyNAS (downloads, post processing, and completed). ReadyNAS and PC connected to the same 1GB switch.

From the log I can't judge.. Could be running out of memory.

But it doesn't happen with older versions?

The parser that removes passwords will first remove your username and only then passwords, so probably that's what it did.
Also, all sensitive info is still gone, isn't it?

Well I deleted the rest of my password manually in the config section, so ya its gone hahaha.

I didn't have issues on any pre 1.x releases or 1.x releases or betas. Only started seeing this issue on the 1.1.x RC's. I will give the VM another GB of memory and see what happens.

Hmmm, don't think we changed a lot in that sense..
How is much memory is Sab using during those times?

Here is the best way I figured out how to get the memory used by the processes. I reran one of my failed downloads.

ps -C par2 -O rss
PID RSS S TTY TIME COMMAND
4920 11700 R ? 00:00:49 /usr/bin/par2 r /media/Videos/News/Download/Hellboy.II.The.Golden.Army.2008.1080p.Bluray.X264-BARC0DE.cp(tt041
ps -C sabnzbdplus -O rss
PID RSS S TTY TIME COMMAND
2074 61860 S ? 00:07:18 /usr/bin/python -OO /usr/bin/sabnzbdplus --daemon --pidfile /var/run/sabnzbdplus/pid --server 0.0.0.0