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Slow SunnyUsenet - Any one else?

Posted: October 5th, 2016, 6:31 am
by Sinisa
hello everyone,

some two months ago my sunny usenet - sunny 5 expired. Since I was not home I just let it like that, few days ago I payed for a year of service.

Speed is totally off - somewhere in neighborhood of 700KB/s - should be, it was 5.1 MB/s, with 5 active connections.

I had a problem like that once - it was my router, this time it is not.

- Speed test from that machine - download speed 39.1 MB/s
- Tested from different physical location - different city - 700KB/s
- Tested from 3 different PC and 2 different OS, 2 different NZB download clients and 2 different ISP providers
- Tested on one machine with free trial of VPN clinet - set my public address to Netherlands - still 700

- Tested with different provider - speed is OK

Today I took trial acc of their unlimited plan - 20 connections - got 5.1 speed , with 20 connections I shuld be able to fly.

Their tehnical support really sucks and keep sending me predefined mails saying that their service is "as is" an that they can not configure my PC!?!

Any one else having problems - what coud i try to do/ test.

Thank you

Re: Slow SunnyUsenet - Any one else?

Posted: October 5th, 2016, 7:24 am
by sander
As a benchmark, get a free trial account at another provider (for example https://www.xsnews.nl/en/freetrial.html ) and try the speed with that provider. If that is full speed, you know the problem is at Sunny Usenet.

Re: Slow SunnyUsenet - Any one else?

Posted: October 5th, 2016, 7:29 am
by Sinisa
I did that, sorry If I was not clear

- Tested wit different provider - speed is OK

I am really mad because I paid for a whole year in advance, and they just keep sending me stupid predefined mails

Just tested with different provider from Netherlands - also slow. But with "fastusenet" and 5 connections I get around 4.8 MB/s

It would seam that both sunny and this other provider from Netherlands are reselers for BASEIP :(

Re: Slow SunnyUsenet - Any one else?

Posted: October 5th, 2016, 8:09 am
by sander
Wait: "sunny 5" ... so http://www.sunnyusenet.com/en/packages/sunny-5 , of 1-euro-something per month?

If so: that's 5 Mbps, which is about 0.5-0.6 MB/s (bits versus bytes) = 500-600 kB/s, so your 700KB/s is as expected.

Re: Slow SunnyUsenet - Any one else?

Posted: October 6th, 2016, 3:28 pm
by sander
@Sinisa: did my post help you and clear things up?

Re: Slow SunnyUsenet - Any one else?

Posted: October 7th, 2016, 7:40 am
by Sinisa
Hi,

sorry for late reply, was not home.

Yes it did, i am overworked (two jobs) and somehow i replaced kbit and KB in calculation.

Needless to say - I feal really stupid right now.

I don't think this post can help anyone with anything, so feel free to delete it.

Thank you