SABnzbd Forums

I've been getting a Lost Connection to SABNZBD error a lot lately. It seems like it happens after the download completed and is trying to unpack the files. When I try to manually look at the files that are being unpacked, it says the files are in use.

What additional information do you need from me?

Which OS, which hardware? Virusscanner?

I'm running Windows 10. I don't use anti-virus, unless you consider Windows Defender Anti-Virus.

I can provide some log information if you let me know where to find the log.

Again: which hardware?

Reason of my question: the Lost Connection to SABNZBD error can happen if your system is overloaded. So ... on low-spec / overloaded hardware.

Custom Built PC:

OS - Win 10 on a 256 SSD
Processor - AMD Phenom II X4 975 Black Edition (Factory overclocked) with Water Cooling
Storage - 3 local storage drives ranging from 250GB to 2 TB. Plus 1 WD MyBook network drive with 3TB
RAM - 16 GB
Video Card - NVIDIA GeForce GTX 560 with 2 GB of onboard Ram

Go into Status and Interface settings (the wrench icon), change the log level to +Debug, wait for it to crash again. When you then start SABnzbd again, in that same window you can download the log and send it to us
safihre@sabnzbd.org or bugs@sabnzbd.org

Sent log to the email address in this thread.

It seems a sudden break during Decoding hints at the broken yEnc-decoder we fixed in the 1.1.1 release!
This should fix it.