SABnzbd Forums

This happened just today for some reason. Nothing was changed. It was downloading just fine this morning and then it just started doing this. Here's what I see:

ERROR Jul 23 2016 6:42pm Disk error on creating file D:\raw\Default\iZombie.S01E12.1080p.BluRay.x264-SHORTBREHD-Obfusca\vu5MlGAQziDDBnopoKhxufXE4NWAkqVRd.part02.rar
ERROR Jul 23 2016 6:42pm Saving \\?\D:\raw\Default\iZombie.S01E12.1080p.BluRay.x264-SHORTBREHD-Obfusca\__ADMIN__\SABnzbd_nzo_og7697 failed
ERROR Jul 23 2016 6:39pm Disk error on creating file D:\raw\Default\iZombie.S01E12.1080p.BluRay.x264-SHORTBREHD-Obfusca\vu5MlGAQziDDBnopoKhxufXE4NWAkqVRd.part01.rar
ERROR Jul 23 2016 6:39pm Saving \\?\D:\raw\Default\iZombie.S01E12.1080p.BluRay.x264-SHORTBREHD-Obfusca\__ADMIN__\SABnzbd_nzo_og7697 failed

I tried restarting the Windows system to no avail. Here's the logs:

https://www.dropbox.com/s/q8qgj8nn60m1d ... y.zip?dl=0

SAB automatically pauses when it detects these errors. My max folder length is set to the default 128 and the first error there is just 111 in character count.

What is your "temporary download folder"?
Are you mixing it with other folders and/or applications?

It's "D:\raw\Default". No this folder is for SAB alone. Although Sonarr and CouchPotato are using other folders inside "D:\raw". Does that tell you something?

It suggests that the underlying file system or operating system has issues.
For SABnzbd all drives are equal.
This isn't some externally mounted drive or share?

How can I confirm and test this? No it is not. This is a local drive.

EDIT1: I don't think it's a file system issue as the issue happens only when I download the iZombie series. I tried downloading another series episode and it worked without any issues. Any other thoughts?

EDIT2: I can confirm that the issue only happens for this release ALONE: iZombie.S01E12.1080p.BluRay.x264-SHORTBREHD-Obfuscated

See my post here;

https://forums.sabnzbd.org/viewtopic.ph ... 90#p107290

I believe this is a bug introduced in 1.0.3 as I have not seen the bug before upgrading. After downgrading the errors go away.

I seem to experience this issue when an active download is interrupted by moving another file to the top of the queue. So it doenst always happen for me.

We're currently looking at a possible cause.
It's not easy to reproduce.
It's likely a specific combination of NZB, server, system etc.

Hi
I just got the same issue. Having it on a few series now. Just started happening two days ago. I am on 1.0.3

2016-09-08 21:06:30,713 ERROR: Disk error on creating file C:\Users\Home\Downloads\incomplete\Suits.S06E09.720p.HDTV.x264-KIL\560599d2170044a4ba2cc177c61a532f.part3.rar
2016-09-08 21:06:30,713 ERROR: Saving \\?\C:\Users\Home\Downloads\incomplete\Suits.S06E09.720p.HDTV.x264-KIL\__ADMIN__\SABnzbd_nzo_ifhvjq failed
2016-09-08 21:05:36,701 ERROR: Saving \\?\C:\Users\Home\Downloads\incomplete\Orange.Is.The.New.Black.S02E01\__ADMIN__\SABnzbd_nzo_kuf_lp failed

It seems all my downloads are failing like this.

Any ideas how to resolve this?

Please try 1.1.0RC4 or wait for a few days for 1.1.0Final to be released.

Thanks will try that

I have the latest version installed but now I'm getting this:

ERROR: write error ( in the file D:\raw\Movies\_UNPACK_Marley And Me 720p BluRay x264-REFiNED cp(tt0822832)/refined-marley-720p.mkv [R]etry, [A]bort)

I have at least 20GB of free space in my D: drive and it seems that only this release is experiencing this error. I've tried redownloading it multiple times already ending up with the same result.

Does the folder exits on disk.
Or rather: which part of the patch does exits when you het this error?

Yes, I checked just now and the folder does exists but it has no content in it (probably because it was already cleaned up by CP due to failed download handling). Any more ideas?

The error message seems to suggest that the error message is coming from the unrar tool.
But that doesn't help in solving it.
Can you go back to an older release and see whether the problem goes away?

shypike wrote:The error message seems to suggest that the error message is coming from the unrar tool.
But that doesn't help in solving it.
Can you go back to an older release and see whether the problem goes away?

Ok, let me try that. Do you have a download link for the specific release that you want me to try?