Page 1 of 1

sabnzbd won't load after 10.11.5 Mac OS X update

Posted: June 3rd, 2016, 1:53 am
by surfthewaves
Since updating to the latest release of Mac OS X 10.11.5 I have been unable to launch Sabnzbd
These are the logs...



Console Log Messages:

3/06/2016 4:50:32.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x10afed000): p=703[SABnzbd] final status 0x2000000, allowing (remove VALID) page
3/06/2016 4:50:35.713 PM launchservicesd[85]: SecTaskLoadEntitlements failed error=22
3/06/2016 4:50:35.718 PM launchservicesd[85]: SecTaskLoadEntitlements failed error=22
3/06/2016 4:50:36.732 PM WindowServer[176]: disable_update_timeout: UI updates were forcibly disabled by application "SABnzbd" for over 1.00 seconds. Server has re-enabled them.
3/06/2016 4:50:42.282 PM appleeventsd[56]: SecTaskLoadEntitlements failed error=22
3/06/2016 4:50:42.288 PM WindowServer[176]: common_reenable_update: UI updates were finally reenabled by application "SABnzbd" after 6.56 seconds [0.15fps] (server forcibly re-enabled them after 1.00 seconds [1.00fps])
3/06/2016 4:50:42.289 PM launchservicesd[85]: SecTaskLoadEntitlements failed error=22
3/06/2016 4:50:42.290 PM launchservicesd[85]: SecTaskLoadEntitlements failed error=22
3/06/2016 4:50:42.644 PM spindump[646]: Saved spin report for SABnzbd version 1.0.2 (0.0.0) to /Library/Logs/DiagnosticReports/SABnzbd_2016-06-03-165042_darwin.spin




Spin Report:

Date/Time: 2016-06-03 16:50:37 +1000
OS Version: Mac OS X 10.11.5 (Build 15F34)
Architecture: x86_64h
Report Version: 22

Command: SABnzbd+
Path: /Applications/Utilities/SABnzbd.app/Contents/MacOS/SABnzbd
Version: 1.0.2 (0.0.0)
PID: 703

Event: spin-lite
Duration: 4.60s
Steps: 46 (100ms sampling interval)

Hardware model: MacBookPro11,3
Active cpus: 8

Fan speed: 2162 rpm

Heaviest stack for the main thread of the target process:
46 start + 1 (libdyld.dylib + 13741) [0x7fff8edda5ad]
46 main + 1407 (SABnzbd + 6411) [0x10ab7490b]
46 ??? (SABnzbd + 12070) [0x10ab75f26]
46 PyRun_SimpleFileExFlags + 698 (Python + 665140) [0x10aeb4634]
46 PyRun_FileExFlags + 133 (Python + 666341) [0x10aeb4ae5]
46 ??? (Python + 666178) [0x10aeb4a42]
46 PyEval_EvalCode + 54 (Python + 535948) [0x10ae94d8c]
46 PyEval_EvalCodeEx + 1583 (Python + 537537) [0x10ae953c1]
46 PyEval_EvalFrameEx + 11609 (Python + 549644) [0x10ae9830c]
46 ??? (Python + 562350) [0x10ae9b4ae]
46 PyEval_EvalCodeEx + 1583 (Python + 537537) [0x10ae953c1]
46 PyEval_EvalFrameEx + 16011 (Python + 554046) [0x10ae9943e]
46 PyEval_EvalCodeEx + 1583 (Python + 537537) [0x10ae953c1]
46 PyEval_EvalFrameEx + 11609 (Python + 549644) [0x10ae9830c]
46 ??? (Python + 562350) [0x10ae9b4ae]
46 PyEval_EvalCodeEx + 1583 (Python + 537537) [0x10ae953c1]
46 PyEval_EvalFrameEx + 13400 (Python + 551435) [0x10ae98a0b]
46 ??? (_AppKit.so + 6438) [0x10d958926]
46 NSApplicationMain + 466 (AppKit + 24738) [0x7fff93fd30a2]
46 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344 (AppKit + 44616) [0x7fff93fd7e48]
46 -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 201 (AppKit + 45180) [0x7fff93fd807c]
46 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 786 (AppKit + 46233) [0x7fff93fd8499]
46 old_loadNib + 281 (AppKit + 6816400) [0x7fff9464d290]
46 -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1192 (AppKit + 85547) [0x7fff93fe1e2b]
46 ffi_closure_unix64 + 70 (libffi.dylib + 4246) [0x7fff985b5096]
46 ffi_closure_unix64_inner + 516 (libffi.dylib + 6692) [0x7fff985b5a24]
46 ??? (_objc.so + 88246) [0x10e93a8b6]
46 PyObject_Call + 99 (Python + 41474) [0x10ae1c202]
46 ??? (Python + 164581) [0x10ae3a2e5]
46 PyEval_EvalCodeEx + 1583 (Python + 537537) [0x10ae953c1]
46 PyEval_EvalFrameEx + 10372 (Python + 548407) [0x10ae97e37]
46 PyObject_Call + 99 (Python + 41474) [0x10ae1c202]
46 ??? (_objc.so + 191257) [0x10e953b19]
46 PyObject_Call + 99 (Python + 41474) [0x10ae1c202]
46 ??? (Python + 164581) [0x10ae3a2e5]
46 PyEval_EvalCodeEx + 1583 (Python + 537537) [0x10ae953c1]
46 PyEval_EvalFrameEx + 13400 (Python + 551435) [0x10ae98a0b]
46 __select + 10 (libsystem_kernel.dylib + 94330) [0x7fff9373107a]
*46 ??? (kernel + 5989200) [0xffffff80007b6350]

Binary Images:
0x10ab73000 - 0x10ab78fff org.sabnzbd.team 1.0.2 (0.0.0) <10CABFF0-92A3-37E1-B881-0DF231661146> /Applications/Utilities/SABnzbd.app/Contents/MacOS/SABnzbd
0x10ae12000 - 0x10af03fff org.python.python 2.7.10 (2.7.10) <83AFAAA7-BDFA-354D-8A7A-8F40A30ACB91> /Applications/Utilities/SABnzbd.app/Contents/Frameworks/Python.framework/Versions/2.7/Python
0x10d957000 - 0x10d965fff _AppKit.so (47) <78F077D6-C884-3C7F-9397-D618C7633AD9> /Applications/Utilities/SABnzbd.app/Contents/Resources/lib/python2.7/lib-dynload/AppKit/_AppKit.so
0x10e925000 - 0x10e961fff _objc.so (47) <F66EB9F8-5A46-3EC3-87D5-8B9043A0A34D> /Applications/Utilities/SABnzbd.app/Contents/Resources/lib/python2.7/lib-dynload/objc/_objc.so
0x7fff8edd7000 - 0x7fff8eddafff libdyld.dylib (360.22) <CC088C2A-D407-33E7-A6B6-B06E0D4AD999> /usr/lib/system/libdyld.dylib
0x7fff9371a000 - 0x7fff93738fff libsystem_kernel.dylib (3248.50.21) <78E54D59-D2B0-3F54-9A4A-0A68D671F253> /usr/lib/system/libsystem_kernel.dylib
0x7fff93fcd000 - 0x7fff94bf6fff com.apple.AppKit 6.9 (1404.47) <F3411F6E-DD87-34D0-8C68-C69B2205E41D> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff985b4000 - 0x7fff985b5fff libffi.dylib (18.1) <5BA9612C-747E-33CE-9DB1-3C01ECF3041D> /usr/lib/libffi.dylib
*0xffffff8000200000 - 0xffffff80009fffff kernel (3248.50.21) <7E7B0822-D2DE-3B39-A7A5-77B40A668BC6> /System/Library/Kernels/kernel

Re: sabnzbd won't load after 10.11.5 Mac OS X update

Posted: June 3rd, 2016, 6:03 am
by shypike
Typically Apple, breaking changes in minor releases.
We haven't upgrade to 10.11.5 yet.
Will be investigated.
Have you tried the Mavericks or Yosemite versions of SABnzbd?
They may work.

Re: sabnzbd won't load after 10.11.5 Mac OS X update

Posted: June 3rd, 2016, 6:14 am
by shypike
Can you try this?
Open the file /Users/username/Library/Application Support/SABnzbd/sabnzbd.ini with a text editor.
Where username is your user id.

Search for this line

Code: Select all

osx_menu = 1
Change it to

Code: Select all

osx_menu = 0
Then start SABnzbd again. If it does, you'll only miss the top menu icon.

Re: sabnzbd won't load after 10.11.5 Mac OS X update

Posted: June 3rd, 2016, 4:57 pm
by shypike
Just upgraded to 10.11.5, no issue.
If you google for "UI updates were forcibly disabled by application"
you'll get a litany of complaints about issues with OSX itself.
Not sure what to think of it.

The work-around that I put in the previous message should solve the issue.
The OSX top menu icon is all the connection we have to OSX's user interface manager.