SABnzbd Forums

I am really new to sabnzbd and I am getting this error message when trying to link to my xennews account:

[Errno 61] Failed to connect: (60, 'timed out') -1@news.xennews.com:119

I have a 3 month subscription with xennews and thought I had entered incorrect username and password details into sabnzbd server settings so have tried a number of times and still getting same error message

Sent an email to xennews to see if any problems there end but wondered if any help from people in forums.

I have a Mac with latest OS

Thanks for any help

'timed out' does not have to do with username/password; it is something at the network level. So no need to mail the news provider Xennews.

Things to think of:

Check you have NO spaces filled oud behind the server name.

As a reference, can you add "news.eweka.nl" (port 119, no or fake username/password) as a newsserver, and see what you get when you connect?

If news.eweka.nl gives a 'timed out' too, you have a network problem: no network, or a firewall, or an ISP blocking access.

Seem he has a space after the server address, the problem of setting strings not being trimmed we solved a while ago. Don't know if that commit ever made it into 1.0.x or if it will be for 1.1.x.

Thanks Sander and Safire. Do you know how I might fix potential issue of space after server address if this turns out to be the problem.

Thanks for your help

I have EL Captain on Mac and version of sabnzbd is 1.02

Lekkerbru wrote:Do you know how I might fix potential issue of space after server address if this turns out to be the problem.

With your DEL or BACKSPACE button

Already checked if any additional spaces in all areas including the Host section in server setting but nothing there

still this:

[Errno 61] Failed to connect: (60, 'timed out') -1@news.xennews.com:119

I see that the forum software here is adding the space between the servername and port when auto-creating a link, sorry for assuming you did it wrong!

What happens when you open a command window and do a ping to that server?
Or a traceroute?

@Lekkerbru:

In the Glitter-interface: in the upper right corner click on the "wrench" symbol. That should show "Status and interface options". What do "Public IPv4 address" and "Nameserver / DNS Lookup" say?

is terminal software the equivalent to command window as not really done a ping before or traceroute

Public IPv4 address: 77.bla.bla.108
Nameserver / DNS Lookup: OK

Lekkerbru wrote:Public IPv4 address: 77.bla.bla.108
Nameserver / DNS Lookup: OK

OK, looks good: you have network connection (I masked your IP address a bit).

What if you add news.eweka.nl as newsserver like I described above?

Thanks for that Sander.

Tried what you suggested with news.eweka.nl in host section and used same xennews and this message popped up:

502 Authentication Failed

xennews works fine and has been tested