SABnzbd Forums

Hi all,

I keep getting error messages and my downloads are always stopping. It would start the download initially, and then it would stop. I checked if the file I'm downloading has missing articles or not and it doesn't. Here are the typical error messages I've been getting. I got these error messages before and was able to download fine, but I'm not able to download anymore just recently over the last 2 days so not sure if these error messages are catching up to me OR if it's another issue. Any help is much appreciated!

Here are the error messages below:

2016-02-06 14:55:51,467 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\postproc1.sab failed
2016-02-06 14:55:51,447 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\watched_data.sab failed
2016-02-06 14:55:51,417 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\bookmarks.sab failed
2016-02-06 14:55:51,398 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\rss_data.sab failed
2016-02-06 14:55:51,378 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\totals9.sab failed
2016-02-06 14:55:51,369 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\queue9.sab failed
2016-02-06 14:55:43,923 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\postproc1.sab failed
2016-02-06 14:55:43,898 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\watched_data.sab failed
2016-02-06 14:55:43,868 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\bookmarks.sab failed
2016-02-06 14:55:43,855 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\rss_data.sab failed
2016-02-06 14:55:43,838 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\totals9.sab failed
2016-02-06 14:55:43,823 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\queue9.sab failed
2016-02-06 14:55:22,378 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\totals9.sab failed
2016-02-06 14:55:12,266 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\totals9.sab failed
2016-02-06 14:55:08,868 ERROR: Saving C:\Users\Mike Truong\AppData\Local\sabnzbd\admin\queue9.sab failed
2016-02-06 14:54:10,201 WARNING: Cannot create backup file for C:\Users\Mike Truong\AppData\Local\sabnzbd\sabnzbd.ini.bak

Something is blocking access to your profile folders.
Using Windows 10?

Hi Shypike, Thanks for responding! Yes, windows 10.

Stop SABnzbd.
If you already have a complex setup, save your sabnzbd.ini file.
Then remove everything in the sabnzbd folder in your profile (the path is shown in the error messages).
Then start SABnzbd again.
If all works, stop SABnzbd and copy the sabnzbd.ini file to its original location.

One more question:
Do you login with a local account or with a Microsoft account?