SABnzbd Forums

Hello

Issue:
SABnzbd.exe 0.7.20
SABnzbd detected a fatal error:
Cannot access the user profile.
Please start with sabnzbd.ini file in another location

Read through a few of the posts, uninstalled and reinstalled. For me, there is no sabnzd folder in the appdata/local folder.
Uninstalled Firefox and also tried Chrome. No go.

Any help would be greatly appreciated.

Randy

This looks like a serious problem with your Windows installation.
(Or just a nasty abnormality that SABnzbd cannot handle.)

There is a work-around.
Go the desktop icon that you use to start SABnzbd with.
Right-mouse click on the icon, select Properties.
Then, in the box which says Target:, add this to the end of the existing text.
-f c:\Users\USER\SABnzbd
Where you replace USER with your Windows login name.

The complete text in the box should be:
For 32bit Windows:
"c:\Program Files\SABnzbd\SABnzbd.exe" -f c:\Users\USER\SABnzbd
For 64bit Windows:
"c:\Program Files (x86)\SABnzbd\SABnzbd.exe" -f c:\Users\USER\SABnzbd

Click OK and then try to start SABnzbd again.

same browser error message. very weird. all good until in reinstalled firefox

if you having any suggestions... might be time for a clean install of windows 10 since I have been delaying that until this most recent update

Find the program cmd.exe (standard part of Windows).
Start it, you'll get a black window.
Type:
set userprofile
Press Return
What does the box show now?

C:\users\Franke

In that case, something in your Windows Registry has gone bad.
I have no idea what it is though.

Thank you for the effort