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Categories problem

Posted: November 11th, 2015, 2:28 am
by greekislandlover
Trying to set up SAB to work with Sonarr and Couch potato. So far, Sonarr works as intended but Couchpotato downloads hang. I think it's a problem with categories within SAB as when I switch the category to TV in the download queue screen, the download happens.

How I have it st up. Sonarr is set up for TV category. In categories tv is set to default priority and processing and there is no path info in folder/path as I want to store the TV in my complete downloads folder /media/mainhdd/SABnzbd (SAB lives on a Ubuntu 14 server BTW) This all works, and TV sorts itself into the right folders within the completed download folder post processing.

With Couch potato, I have set up the category couchpotato in SAB and told CP this. CP sends the nzb and it arrives in the SAB queue. Clicking on the link you see there are a lot of folders so the link from CP is good. In the categories screen, couchpotato has default priority and processing and the folder/path has an absolute path of /media/mainhdd/Couchpotato That path has chmod 777 applied to it and I've run chown -R for the user. As I said, the nzb hangs with category couchpotato in the download queue, but switch it to tv category and it will work, ending up post processing in the root of the completed downloads folder.

Obviously I'm doing something wrong but can't figure up what.

Re: Categories problem

Posted: November 12th, 2015, 4:03 am
by shypike
greekislandlover wrote:As I said, the nzb hangs with category couchpotato in the download queue, but switch it to tv category and it will work, ending up post processing in the root of the completed downloads folder.
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So a item that hangs will resume when its category is changed to TV?

Re: Categories problem

Posted: November 12th, 2015, 12:19 pm
by greekislandlover
Yep - it does.

Re: Categories problem

Posted: November 13th, 2015, 7:42 am
by shypike
As an experiment.
Can you add a new category and when an item hangs, change it to that category?
It could be that the fact that something was changed, triggers a resume of the item.

Re: Categories problem

Posted: November 13th, 2015, 3:46 pm
by greekislandlover
OK - tried that. Created a category called moviestest that saved to /media/mainhdd/couchpotato and then tried to get a movie sending it to the couchpotato category. It hung, so I changed the category to moviestest and it remains hung. I then switched category to TV and it downloaded.

I then tried altering the the save path for couchpotato category to the same as the TV category (IE left blank to go to the completed downloads folder and it still remains hung until I switch it to TV category and it will download.

It would be nice if I can get this to automatically save to a couchpotato folder so that Plex can pick up and index correctly, but to be honest the number of movies I download I can save them to TV and move them to the right folder manually.

Re: Categories problem

Posted: November 14th, 2015, 7:15 am
by shypike
Which SABnzbd version are you using?

Re: Categories problem

Posted: November 15th, 2015, 4:11 pm
by greekislandlover
0.8.0Beta1 [1ba588f] with Python version 2.7.6 (default, Jun 22 2015, 17:58:13) [GCC 4.8.2]

It's running on Ubuntu server 14.04.3 LTS

Re: Categories problem

Posted: November 15th, 2015, 5:15 pm
by shypike
Check the server settings.
In 0.8.0 you can restrict servers to certain categories.
Make sure you activated the right categories.
If you don't need that feature, make sure you select the "Default" category.

Re: Categories problem

Posted: November 16th, 2015, 11:48 am
by greekislandlover
Bingo! I had the server setting set to TV. Change to default and it all works properly!

Thanks for the support here!