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Downloads immediately aborting (SABnzbd, Sonarr, CP...)

Posted: November 8th, 2015, 8:17 am
by mpbourja
Hi all, I'm still learning how all this works, but over the past few days, my entire setup seems to have stopped working. I'm also not totally familiar with how all these programs work, so forgive my ignorance...

Version: 0.7.20
OS: Windows 7 64-bit
Install-type: Windows (I think)
Firewall Software: None
Are you using IPV6? No (I think)
Is the issue reproducible? Yes (if I understand the question properly)

So I am using Sonarr, CP, and Sabnzbd. (I was also using Deluge, but it seemed to only work part of the time.) I can get Sonarr to send a request to SABnzbd, but only manually. When the request does go through, it starts downloading, then immediately aborts and I get "Aborted, cannot be completed." I've tried different files, same result. I've got no idea where to even begin investigating the issue at this point...

Re: Downloads immediately aborting (SABnzbd, Sonarr, CP...)

Posted: November 8th, 2015, 10:22 am
by shypike
How immediate is "immediately aborted".
Which error message does the download report show (click on the item in History).

Re: Downloads immediately aborting (SABnzbd, Sonarr, CP...)

Posted: December 11th, 2015, 9:48 pm
by orvsta
I actually have this same issue periodically.

Version: 0.7.17
OS: Windows 8.1 64-bit
Install-type: Windows
Firewall Software: None
Are you using IPV6? No
Is the issue reproducible? Variable

What happens is it almost immediately aborts. It will "download" at around 10-300k/s, but not actually download anything and just fail without trying. It'll fill the progress bar at an irrational rate (i.e. the speed would not be fast enough to download as quickly as Sab is reporting) and then kick it out to Aborted.

Half the time, the failed listing does not even offer a link to Retry. Maybe 1/3 of the time this happens, it will actually report (in red text) how many articles were missing. When it doesn't say how many articles are missing, I know this bug (?) is happening.

However, sometimes, if I kick it back with Retry, it will make an attempt to download the files or, rarely, actually download, repair and unpack the files.

Completed 2015-12-11 09:31:15 PM
Name <FILE NAME> - Aborted, cannot be completed
Size 5 MB (OP Note: This is not the actual size of the file)
Status Failed
Category *
Path C:\Incoming\incomplete\<FILE NAME>
Download Downloaded in 32 seconds at an average of 152 KB/s
284 articles were missing
Aborted, cannot be completed
Source <FILE NAME>.nzb

As an example, I kicked this nzb back in twice and on the third time, it actually downloaded, only to fail saying invalid par files. I went into the incomplete folder and the RARs were only 10% downloaded. For what it's worth, this series of files are 15 videos - SAB kicked all of them out, but I used another client (GrabIt, which isn't any good) and it got all 15 of them. I feel like it's some sort of parsing issue - I downloaded the first two series of videos without issue with SAB, but this third series has had lots of problems.

Re: Downloads immediately aborting (SABnzbd, Sonarr, CP...)

Posted: December 12th, 2015, 5:51 am
by shypike
Are these very recent posts?
Did you try again with SABnzbd after success with Grabit?
Sometimes posts are incomplete due to replication time between Usenet servers.

Re: Downloads immediately aborting (SABnzbd, Sonarr, CP...)

Posted: December 13th, 2015, 9:30 pm
by orvsta
In the case of the above example, the posts are a little under a year old.

I did not try again with SABNZBD, but I can. I will post results after I do that.

Re: Downloads immediately aborting (SABnzbd, Sonarr, CP...)

Posted: December 28th, 2015, 3:09 am
by shypike
partsace wrote: I click add NZB and as soon as I hit "Upload", you can see it flash on the screen and it does not download it. I have also noticed that it is being deleted from my Watched Folder as soon as sabnzbd sees that it's there.
Do an entry for the NZB show up in the queue?

Re: Downloads immediately aborting (SABnzbd, Sonarr, CP...)

Posted: December 28th, 2015, 4:44 pm
by shypike
In that case, set the logging level of SABnzbd to Debug (Status page).
Then load an NZB.
You can download the logfile from the status page and check the end for error messages.
(Pause downloading when you do the above).

Are you sure you don't have a pre-queue script set in Config->Switches?